British Airways


British Airways Fleet

4436 British Airways reviews

6/16/2019 L Irving

✅ Trip Verified | London to Seoul. Nightmare experience with British Airways almost constantly. My Business cabin is downgraded to economy at the last minute with a 12 hours long-hauls flight! Lounge simy sucks, cheap, noisy and croweed. Multiple malfunction items on the aircraft including unfolded table. Given the price it Char...

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6/14/2019 Janet Elphick

Not Verified | London to Vancouver. Economy was a lot more cramped than I expected. BA had crammed seats in. Crew were okay. Food reasonable really although I had upgraded my food which came before everyone else had theirs which was a shame. Flew back premium class, more room. I probably won’t use them in November when I go bac...

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6/14/2019 Aman Khanna

❎ Not Verified | Newcastle to Delhi via London. At check-in , I was charged for carrying 2.8 kilos extra, which is of no problem. I paid a total of £65 for 2.8 kilos. On my flight from London to Delhi, during boarding I asked for water to which the attendant told she would get but she was busy as customers were boarding the flig...

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6/13/2019 Abdallah E, Boeing 777-300 (773) Four Class seat 11A

Travelling Club World with BA is only for masochists as there are many better options. Narrow beds, cramped surroundings so you bump into the wall, the ceiling (I am only 69 inches tall) and the inconvenience the layout causes seat 11B are just some of the criticisms. it made me appreciate Qantas.

6/12/2019 D Smith

✅ Trip Verified | Miami to Delhi via London. The BA business class I flew for the first time recently was the worst I have flown. Whereas most have four seats across British Airways has eight! The lay down beds are hard, thin and short. Not worth the money.

6/10/2019 Abdallah E, Boeing 777-200 (772) Four Class seat 25A

When the seats in front were in full recline position it was impossible to stand up and exit this seat. The only way was to shuffle across the armrests or clamber over the seats to the aisle

6/10/2019 Abdallah E, Boeing 777-200 (772) Four Class seat 25B

This seat is extremely uncomfortable when the seat in front is in full recline position. It is impossible for a fairly slim person to stand upright to exit the seat - I had to shuffle across the armrest to get out. Even with this seat in recline position the table would not come out of the armrest but had to be forcibly lifted ...

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6/10/2019 Abdallah E, Boeing 777-300 (773) Four Class seat 42C

Absolutely the most uncomfortable flight I've ever taken. The seats are so close together I couldn't watch the screen on the seat in front of me. I'm 5'4' 140lbs and my knees touched the seat in front of me when it was reclined... I don't know how any one larger than me was able to move. Avoid!

6/9/2019 Bronte Williams

Not Verified | London to Sydney via Singapore. Checked in with a bag which was 23.4kg. My allowance was 23kg. I was made to repackage the bag and take two pairs of shoes out and place them in my hand luggage, really? I found the food on both legs of the flight horrible.

6/9/2019 James Leonard

✅ Trip Verified | Phoenix to Amsterdam via London. It was 10 hrs on a delayed flight, in a cramped seat with no lights, no call light. No entertainment of any sort, and food I found exceptionally bad. The B747 that was terribly maintained. The offer of 20.GBP for compensation is insulting and further exemplifies a lack of conce...

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6/8/2019 G Leane

✅ Trip Verified | Standard, run of the mill airline for today's economy. Flew Tel Aviv to New York, with a two hour layover in London Heathrow. Crew was fine, entertainment system on the London to New York leg was very nice. The special meal I ordered was not on either of the two flights. I called them two and a half weeks pri...

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6/7/2019 David H, Boeing 777-200 (772) Three Class v1 seat 13E

A middle World Traveler Plus seat that has seen better days. The entertainment screen was tiny and poor quality when watching the moving map. The cabin was also very hot on our overnight flight from Gatwick to Mauritius. Service was good but the seat/cabin need a refresh.

6/7/2019 T Reid

✅ Trip Verified | Belfast City to Atlanta via London Heathrow T5. Check-in was fairly smooth at Belfast as it was early in the morning. However, when the agent called me over the check me in, he was all flustered that I wasn't an elite Executive Club member although my boyfriend had just checked in with the same agent without a...

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6/7/2019 Carol Marchand

✅ Trip Verified | Buenos Aires to London. I wish to thank the crew that was so nice to me while I was terribly sick. Wish I knew their names! They gave me medicine, a blanket and caressed my back while I was crying from the stomach ache. Forever grateful.

6/6/2019 D Gould

✅ Trip Verified | London to Nashville. The worst airline Trans-Atlantic. Despite looking forward to flying on this new route to Nashville, British Airways ruined this trip. The flight was delayed by over three hours, whilst they ostensibly replaced the damaged aircraft with an inbound Boeing 787-9 from San Jose. The airplane wa...

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6/6/2019 Alwaleed Althani

✅ Trip Verified | Flight was delayed by almost two hours and it was nice when they gave us the only Boeing 747-400 that was in old BOAC retro colours the seats where wide and comfortable plenty of storage the IFE was average food was good and in generous portions but what stood out was the high level of service and friendliness...

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6/6/2019 T Allen

✅ Trip Verified | Just checked in for a flight from Newcastle with BA. The check in process was disgusting. 45 minutes queuing. 2 BA staff working in two desks, one of which was a virtually empty priority queue in which the female checking assistant spent a large proportion of her time chatting to a colleague from Air France in ...

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6/5/2019 Mohammed Habib

✅ Trip Verified | Gatwick to Madrid. When I arrived I waited for one and a half hours for my one suitcase. It didn’t arrive. I was asked to fill in a ‘lost luggage’ form which I did and given a number to call the next day. The representative said she’d make sure the suitcase was delivered by 5.00 p.m. I was out during the day....

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6/4/2019 C Malchier

✅ Trip Verified | My boyfriend and I wanted to return from our trip to London a day early but the BA app and website continued to glitch so I called to ask how much it would be to leave a day earlier. I was told that the penalty fee for changing the flight is $275 each and there’s a $50 fee for them to do it over the phone that...

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6/2/2019 Seema Shetti

✅ Trip Verified | I had kept my laptop bag in the overhead cabin. Somebody got in a bigger cabin bag and they couldn't fit the bag in the space remaining, so they kept the bag on my laptop bag. When I asked the flight attendant to help me with this, he asked me to keep my luggage down. I was travelling with only one laptop bag...

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