British Airways

2.8
2,923

British Airways Fleet


4436 British Airways reviews

5/4/2019 Tamara Vileta

✅ Trip Verified | Their customer service is horrible. Lost our bags. Here we sit in London after 2.5 days of wearing the same clothing. We fly out in 3 hours to Barcelona for a 14 day cruise and have pretty much lost any hope of being reunited with our bags before we go. I spent so much $$$ on this trip to celebrate my husbands ...

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5/2/2019 Abdallah E, Boeing 747-400 (744) v3 seat 21F

21F is a Rear Facing Business/Club seat. If you are with a traveling companion in 21E, it's nice..but rather odd when it's someone you don't know as there is no privacy wall between E and F. The seat itself was comfortable and I was able to sleep OK, but having to step over the person in 21G to use the lav was just weird. Ser...

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5/2/2019 John S, Boeing 787-8 (788) seat 3A

3A is a mixed bag if a seat. Positves: direct isle access, window seat and great view of the engine/wing. Negatives: noisy as near galley. Very noisy!

5/2/2019 M Christie

✅ Trip Verified | London City to Zurich, I fly this route a lot, around 8 times per year, The flight was delayed initially by an hour, I was kept up to date via the app so I was not disappointed. Around 45 minutes into the flight one of the crew member came over with a card in his hands wishing me a Happy Birthday followed by a...

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5/1/2019 Abdallah E, Airbus A380-800 (388) seat 50A

Seat 50A (with its "missing window") creates a dark cocoon for the transatlantic flight home to the UK. You are secluded, draught-free and perfectly settled for a good night's flight home on the quietest airliner in the skies. Plus, you are a short walk from the most-spacious toilet on any airliner in the world - front toilet,...

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5/1/2019 Bianca Schuster

✅ Trip Verified | I booked a flight from Bucharest to London and return and when we were at the airport, they informed us that the flight will be delayed for 5 hours (from 8am to 1pm), then another 1 hour and a half (until 2:30 pm). We lost the money we paid for the bus tickets and they would not refund. Returning to Bucharest ...

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5/1/2019 Susan Peal

✅ Trip Verified | London to Calgary. Thank you to James, a Club World flight attendant on BA 0103 April 15, 2019. His service was impeccable, attentive and delightful. I thoroughly enjoyed the flight.

5/1/2019 Chris Howard

✅ Trip Verified | Vancouver to London, we were upgraded to business class at the airport. The staff were absolutely delightful and had a fabulous trip. Really they could not have been more helpful and I would recommend them.

4/30/2019 H Stewart

Not Verified | Miami to London Heathrow with British Airways. Top deck of 747 with one experienced and one new crew members. Perfect welcome and appreciated the method of selecting what and when to have for breakfast. Had a starter and then settled down and slept better than expected. On-time arrival and AA Arrivals lounge was...

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4/29/2019 Abdallah E, Boeing 747-400 (744) v1 seat 30G

WORST Transatlantic flight I've taken in many years! The only good thing was the flight crew were lovely. The plane is so old, the entertainment screens terrible quality and tiny with fewer choices than I've experienced in a long time. Seats so uncomfortable. This plane should not be used for 9-10 hour+ flights! The flight from ...

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4/29/2019 C Marstan

✅ Trip Verified | Houston to London. The plane left an hour late while an engineer dealt with a problem. I’ve no problem with that, I like travelling safely. I thought, well I’m sure I’d booked an aisle seat online but it appears it was a window. I missed out on the airline meal and when I realised I buzzed the steward and requ...

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4/29/2019 Susan Copland

✅ Trip Verified | London to Delhi. The worst business class trip for us. Seats much smaller than business class on Singapore Air, Thai International, Eva Air, Qantas; Not seated together - same surname, Mr and Mrs - but moved after. No privacy on middle seats; one tiny drawer is only storage for shoes, iPad, makeup and sponge b...

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4/28/2019 Abdallah E, Boeing 787-9 (789) seat 16A

Excellent seat with the bulk head. Magazine rack can be used somewhat as a foot rest (use a good pair of thick, clean travel socks). Recline excellente and often as Silver or Gold you'll have seat next to you free if the loads are low.

4/27/2019 J Meares

✅ Trip Verified | Bucharest to London. My flight with British Airways was 7 hours delayed (from a European destination to London). I applied for compensation for this delay. Initially I was informed that under EU regulations I would receive 400 Euros compensation, to be informed 4 days later that this was an error and that I wa...

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4/24/2019 Abdallah E, Airbus A380-800 (388) seat 53K

Used to think this was the best seat in the house - it is for day flight but have now been kept awake on 2 night flights by inconsiderate cabin crew in the galley. Food service noise is one thing but all night chatter is totally unnecessary but unfortunately common lately. The forward cabin is still probably the best but I woul...

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4/23/2019 Abdallah E, Boeing 787-9 (789) seat 20E

The world traveller plus cabin is spacious and has a small number of seats. 20E is wide, good legroom and good recline. Unfortunately if the row in front fully recline you cannot get out without climbing over your neighbour. You can hear the loos but it's not that loud. The overhead luggage bins are huge, which is great because ...

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4/23/2019 Dilip Kumar Vaikam

✅ Trip Verified | London Heathrow to Bengaluru. I found the crew very friendly and even humorous! Whenever the airhostesses passed through the aisle (I was on a seat next to the aisle) we would exchange some friendly comments which almost always lead to muffled laughs! One air hostess admitted that she enjoyed such conversatio...

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4/23/2019 B Hewson

Not Verified | Madrid to London. We paid for business class and then paid for specific seats. The original booking was from Iberia (part of IAG which operates BA, Iberia and Air lingus) BA clearly do not integrate into Iberia's systems since after paying for and closing our seats, upon checking in we found our seats had been ch...

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4/22/2019 Christopher Rainbow

✅ Trip Verified | Dublin to London Heathrow. British Airways offered a very good overall service on this flight. I booked online and found that process very easy. The caveat was not being able to select the seat I wanted ahead of travel without paying another fee. The check-in lady was very friendly and helpful and gave a good ...

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4/19/2019 Abdallah E, Boeing 777-200 (772) Three Class v2 seat 1D

This is the worst business class seat on the plane. Everyone who comes from the galley kicks this seat as it sticks out into the aisle about 10 inches. Seat 1 G has the same problem. Luckily for me the plane was not full so I was able to re-locate to another seat.