Cathay Pacific

3.7
1,282

Cathay Pacific Fleet


1556 Cathay Pacific reviews

2/7/2019 Mr. Tango, Airbus A350-900 (35G) seat 17A

The best airline EVER. The friendliest crew, great food, excellent selection of drinks. I always fly these seats 17A from DXB and 17K to SFO. Unmatched entertainment system, noise cancelling headsets, pleanty of ports and outlets to charge mobile electronics and the best lay fly bed in the industry. Thanks Cathay Pacific-

2/3/2019 SeatGuru User, Airbus A350-900 (35G) seat 15D

Plenty of space, good storage. My only criticism of this seat is that there isn't enough padding - this was particularly evident when the seat was fully reclined. Had to use the blanket to provide more padding.

2/2/2019 John Williamson

✅ Trip Verified | Kaohsiung to London via Hong Kong. The plane was delayed because of a connecting flight but, I really liked the service. The staff were awesome and super friendly even though I could tell they were a little stressed because of the volume of people failing to observe safety protocols. The selection of food was ...

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2/1/2019 SeatGuru User, Airbus A350-900 (35G) seat 31

Very disappointed Premium Economy is not allocated it's own Toilet.

1/30/2019 Guillaume Bally

✅ Trip Verified | Tokyo to Hong Kong. First time flying with Cathay Pacific. My flight was 30 minutes delayed and was longer than expected because of strong wind in the south of Fuji mountain. We have been notified about the delay few minutes before embarquement and also in the plane. The seats were really comfortable and large...

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1/29/2019 S Meale

✅ Trip Verified | Cape Town to Jakarta via Hong Kong. I always held Cathay in high regard as one of the world's premier airlines. I have flown with them on 4 occasions in the past 2 years and have been satisfied, however on my trip last week I was quite shocked by how far standards have dropped. The main thing that stood out fo...

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1/28/2019 L Kanasayake

✅ Trip Verified | Hong Kong to Los Angeles. The worst travel experience we ever had. Our flight was delayed and missed connecting flights. So, we had to go through several transits prior to the final destination. They mishandled luggages and we got them after 2 days. At the moment we’re on our way back to LAX and the flights ar...

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1/26/2019 B Porter

✅ Trip Verified | Cebu to Mebourne via Hong Kong. Poor communicator and can’t keep to a schedule - delays upon delays. Unmanned service desks and but for one CSO, the rest were appalling. I get that delays and stuff happen, that’s cool - just communicate.

1/26/2019 S Chan

✅ Trip Verified | Hong Kong to Milan. The premium economy cabin has not much difference with the economy. The seats cannot recline much. However, the soft product was really good. The supper was well served and there was a great selection of snacks. Breakfast was awesome with western and Chinese options. Cabin crew was attentiv...

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1/25/2019 Glen Robins

Not Verified | In Cambodia we were told that we weren’t sit together on the connection flight we informed them that my wife was a nervous flyer and we needed to sit together we were told we could sought it out in Hong Kong. We got to Hong Kong and went to the help desk we where told point blank they could not help us. When clim...

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1/25/2019 G Wilson

Not Verified | BNE-HKG-BNE, December and January with Cathay Pacific Airways. Unable to choose seats at booking, or later on, except by paying exorbitant fees, where almost all seat selections were blocked. No value in that. Seat selection at online check-in, has more choices (?!) and is free. Bag drop not open until 1/2 hour a...

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1/25/2019 P Regan

✅ Trip Verified | Sydney to London via Hong Kong. "What has happened to Cathay??" How can a traditional high standard service provider come apart so easily? We have been decade long supporters of this airline flying up to twice a year, both regionally and long haul and we notice standards are clearly falling. Early 2018 for the ...

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1/23/2019 Y Heng

✅ Trip Verified | Los Angeles to Hong Kong. Its been a few years since I've flown Cathay and I didnt want to believe from friends that Cathay has gone downhill over the years until I experienced it first hand today. The ground staff in LAX were very helpful and courteous. The flight attendants were rude to me. Seems like they ...

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1/23/2019 W Simpson

✅ Trip Verified | Bangkok to Hong Kong. Oh dear. What has happened to Cathay? Late departure, poor food quality, old aircraft really don't measure up to its previous well deserved status as one of the world's top airlines. Staff on board are still very polite, attentive and efficient, but it's obvious that corners are being cut...

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1/23/2019 W Simpson

✅ Trip Verified | Hong Kong to Bangkok. The inordinate delay of CX701 on 20 January (3 hours) for a flight that is shorter than that was not mitigated by the falling standards of Cathay, both in aircraft, food on board etc. Neither was it helped by an overcrowded CX lounge at the Wing, which had to cope with several other delay...

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1/21/2019 G Chan

✅ Trip Verified | Seoul Incheon to Hong Kong. Seats was big, long haul seats in regional routes. Meals well served with desserts and appetiser in this 3 hour flight, with ice cream and seasonal fruits. Cabin crew was nice and friendly. However, the entertainment system was quite outdated.

1/19/2019 S Muscher

✅ Trip Verified | Downgraded without compensation. Flight from Hong Kong to Ho Chi Minh is going tomorrow. Short before flight they downgraded me from premium economy to economy due to overbooking. Two calls and no compensation offered. Only telling can happen they cannot do anything. Payed more to get less. I expected a bit mo...

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1/18/2019 Dennis Griffin

✅ Trip Verified | Tired planes, food not great - gluten free food was disgusting. Travelled with my wife from Auckland to London return, so 4 business class flights in total for each of us. The Boeing 777 planes were old, tired and uncomfortable, however on the last leg we had an A350 which was much better. Inflight entertainmen...

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1/16/2019 H Lang

✅ Trip Verified | Bangkok to Hong Kong. I'm pleased to be served by staff who tried to serve passengers as best as they can. The seat is spectacular, the meal was very well presented, and I also had one of the signature drinks, Cloud Nine. It was the first time having to try that, and it was fantastic. The cabin crew were reall...

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1/16/2019 S Parmany

✅ Trip Verified | This review is based on my future travel in February 2019. Already am disappointed. I successfully once logged in in December 2018 and tried to arrange my seat. At that time there was nothing available unless you pay extra to reserve some economy seat in advance in the front part of the plane. All I want is ju...

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