Customer reviews

3/10/2019 Michael B, Embraer 190 seat 3D

Took this flight (operated by Norra) from BLL to HEL and back. Outbound in seat 3D, and seat 18c on the way back. Nice legroom in both rows on this model (im 192cm)

3/10/2019 Michael B, Airbus A350-900 (350) v1 seat 12D

I agree about interior and cabin climate. The ligth and air climate is very good. The seat on the other hand is to small in my opinion. Im 192cm and when lying down, my feet is cramped up, and my head almost touches the back of the seat. The service onboard is very high standard, and the food and beverage menu is filled with exc...

Read More
3/10/2019 Michael B, Airbus A330-300 (333) Layout 1 seat 10H

Im 1.91cm and the room for the feet when lying flat is very small. There is no room for bending knees. Its nice to be in the last row on business, there is no traffic passing by on the way to the toilet. Overall an ok seat.

3/9/2019 Daniel Hornett

✅ Trip Verified | London to Helsinki. I've always wanted to fly on an A350, and as this is a short, and relatively cheap route, this was my chance. I was very excited, check in was done online, security was OK. Boarding was done in groups, this was done well, and we all got on. We took off, the flight was nice, however Finnair d...

Read More
3/5/2019 Abdallah E, Airbus A330-300 (333) Layout 1 seat 29J

As an Economy seat, this has just enough space for 6'2" tall with long feet. When traveling with child (8 year old) in next seat, this is just fine. Finnair A330 is already old plane, so the entertainment system is not the best possible and it has some malfunctions (audio might not work, console might not work) but pleasant sta...

Read More
3/5/2019 S Jansen

✅ Trip Verified | Flying via HEL from GVA to KIX is an excellent routing as HEL is pretty much on the way. HEL is a great airport for connections and the transfers were well organized with very little waiting at either immigration (both ways) or security on the return journey. On the 320 from GVA to HEL the seating is the same a...

Read More
3/2/2019 B Stalger

✅ Trip Verified | Bangkok to Helsinki. Never again Finnair! The food served is not even near the standards of Thai or Qatar and the service by the cabin crew reminds me of Aeroflot 30 years ago. The seats are substandard and really not comfortable - at least when you're above 6 feet. The only positive thing on this flight was ...

Read More
2/21/2019 Tony Williams

✅ Trip Verified | Manchester to Bangkok via Helsinki. Flights were on time and the A330 throne seat was very comfortable for the early morning departure from Helsinki. Food was satisfactory. I was fast tracked through security at Suvarnabhumi which is a bonus as frequent travelers will realise. Transfers in Helsinki were seamle...

Read More
2/20/2019 M Matthews

✅ Trip Verified | Paris - Helsinki (12:20pm). I was flying with my partner. The aircraft was boarding according to group allocation. We are certain our group (3) was not announced so we were last to board. We mentioned this when presenting our boarding passes only receiving a shoulder shrug. Seating was cramped. No inflight ente...

Read More
2/17/2019 Fabian Sander

✅ Trip Verified | Helsinki to Berlin. I am satisfied. Nothing to complain about. Seat distance is fine, even one of the highest in Europe. Delays are rather uncommon, but happen during the winter snow season every now and then, due to heavy snowfall in Finland.

2/17/2019 Liem Khe Fung

✅ Trip Verified | Copenhagen to Helsinki. The ground service people were terrible and irresponsible. The flight was delayed and they forgot to display the check in counter desk number on the Airport LCD. Even when I asked them, they did not tell the check in desk counter number until I was left behind by the plane leaving for H...

Read More
2/7/2019 C Meares

✅ Trip Verified | The first time I have attempted to use Finnair has been a disaster. I got to Heathrow to see on the departures board that my flight to Singapore, via Helsinki, had been cancelled. Even though Finnair had my mobile, and email, they had not made contact to let me know. I had however had several messages remindin...

Read More
2/6/2019 W Cooper

✅ Trip Verified | Only by chance did I find out that my flight from New Delhi to Dehradun was cancelled and I have to spend 9 hours extra in ND. Not only did Finnair not email me about this change (the last confirmation 2 days ago showed everything on schedule) they did not offer me any options. No rebooking to another airline (...

Read More
1/30/2019 B Jansen

✅ Trip Verified | First time at HEL-airport (transfer): very crowded airport, narrow corridors, direction signs not very clear. Finnair lounge extremely busy and small, ample seating. Food and drinks pretty decent. Flight on a pretty new A321 in a 3-3 configuration. Tried to upgrade to business class but Finnair charged a ridicu...

Read More
1/30/2019 B Jansen

✅ Trip Verified | Tallinn to Helsinki with Finnair. Check in pretty disrupted due to passengers who were searching something in their suitcases and blocked all the counters (esp. priority check in). That took more than 10 minutes. Staff were not very friendly. Lounge was small but OK, decent choice of food and drinks. Nice view ...

Read More
1/29/2019 Siska Van Briel

Not Verified | Brussels to Helsinki. Finnair cancels our flight from 15.30h and puts us on the 20.00h flight. Nonetheless we try our chances for noshows at an earlier flight (16.40h) and get to the airport early. We inform every Finnair official we see and they advise us to try our luck at the gate. We wait at the gate for seve...

Read More
1/25/2019 M Parker

✅ Trip Verified | I flew to Delhi to Dublin via Helsinki on 28th December 2018, returning on the 15th January, 2019. At all times the staff were courteous and helpful. They also spoke perfect English which is my first language. The flight was comfortable on each leg of the trip. The Delhi/Helsinki and Helsinki/Delhi flights were...

Read More
1/22/2019 Rajat G, Airbus A350-900 (350) v1 seat 50A

Comfortable seat, access to two windows, and amazing legroom.

1/22/2019 SeatGuru User, Airbus A330-300 (333) Layout 2 seat 21J

Best economy seat on this plane ! Not perfect though. Pros: Excellent leg room, fast exit from the plane right after J pax. Cons: Slightly narrower seat because of the tray table and IFE, IFE not available during taxi, takeoff and landing.

1/12/2019 SeatGuru User, Airbus A350-900 (350) v1 seat 4K

Very uncomfortable. No extra mattress added. Feet allowance dont line up with the rest of the bed.