Iberia Fleet

916 Iberia reviews

4/26/2019 Blake Votilla

✅ Trip Verified | I checked multiple times on the phone that I would be able to no show on my Madrid to Barcelona leg of my flight and made plans to do so. Over the phone they reassured me that it would be no problem at all and I would not have to pay any extra fee. I was wrong and the ticketing officer let me know when I went ...

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4/19/2019 Lindylou, Airbus A320 seat 7B

As usual took ages to board this delays the plane taking off as the suitcase shuffle was played out because of luggage cost most people have a small suitcase but the airline does not provide enough overhead compartments to accommodate Economy Iberia Express no room to move and I am a short person Do not bother with a cup of tea...

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4/13/2019 Tina Kameron

✅ Trip Verified | This airline is a real vacation bummer. From the moment I arrived in LAX to check in. The customer agent would not check me in for both my flights and refused to check my bag through to my final destination. I had a 50 minute connection time from one Iberia flight to another in Madrid. They wanted me to pick u...

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4/12/2019 W Tanaleh

✅ Trip Verified | Madrid to Quito. Contacted Iberia offices in London in Feb requesting Vegan meal onboard. I was reassured on the phone that my order is recorded. On the flight I received no vegan food and once had to eat a vegetarian meal. Remained hungry throughout the flight. No help from crew. Very abrupt and impolite atti...

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4/9/2019 P Steenson

✅ Trip Verified | London to Madrid was nothing short of shambolic from boarding, running an hour and a half late, running out of food and hot water! And then when we landed we ran flat out to the gate of our connecting flight to Porto to find a guy behind us was allowed through and onto the flight but we weren't - no explanatio...

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4/6/2019 Chris Topher B, Airbus A340-600 (346) v2 seat 6A

While the A340 is a dog, the seat is fairly descent. Good legroom on the window seats, IFE was serviceable but the meals in F lacked.

4/6/2019 Chris Topher B, Airbus A350-900 (359) seat 8A

Galley was not bothersome in the least. I only travel Business internationally and can honestly say this was a GREAT seat. Looks similar to the older seats but much more room and a much improved IFE system. Service was uninspired, but no surprise there.

4/4/2019 Alejandro, Airbus A319 (319) Business Club seat 24F

Siguen con el problema de bajar las maletas de forma aleatoria a bodega en vez de por orden de llegada como las demás aerolíneas. Esto ha provocado muchas quejas de pasajeros.

4/1/2019 G Margoni

✅ Trip Verified | Madrid to Milan. Iberia's short-haul flights are different from long-haul or intercontinental flights. In these Iberia offers a service just slightly higher than that offered by the low cost: no IFE, food on purchase seats with a decidedly insufficient pitch.

4/1/2019 G Margoni

✅ Trip Verified | Miami to Madrid. A fairly recent aircraft, with comfortable seats equipped with a proper pitch and equipped with IFE with personal screens and power. Good quality of food and beverage. Flight attendants are kind, but being a night flight, not all the time present and very attentive to the passengers' needs. Ib...

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3/29/2019 P Reed

✅ Trip Verified | Flew Iberia from Sao Paulo to Madrid on my way back to London. The seats were great when compared to the BA Club World but service and food was terrible. The FA were in such a mood that it looked as if they were doing me a favor and the food, I chose the chicken but mine was undercooked and full of nerves. Cou...

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3/21/2019 Abdallah E, Airbus A340-600 (346) v2 seat 59D

Great legroom! There is no seat in front of 59D making for plenty of legroom. Also, Iberia's fee for the seat reservation was only 30€ as opposed to 65€ for emergency exit seats. Proximity to the lavatories may be bothersome, but I'd say it's totally worth it.

3/19/2019 J Kan

✅ Trip Verified | Buenos Aires to Madrid. Horrible check in service. Baggage not sold with tickets online. Poor Web interface. Call center in Buenos Aires ask for voice recognition then cut line off. Poor boarding experience. Unruly not organised. On board sat next to a lady crew member. Friends (ie steward) gave two bottles o...

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3/19/2019 S Fader

✅ Trip Verified | Madrid to Miami. Worst customer service. The seat is so tight. I do not recommend this flight, pay extra little money and enjoy the other flight.

3/18/2019 Neil McGill

Not Verified | Bogota to Madrid. When flying long-haul these days I prefer to pay a bit more for Premium Economy in order to have extra space and a slightly better level of service. With Iberia I feel that it is not worth the additional expense and is a very poor Premium product. Whilst the seats were comfortable and the IFE go...

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3/14/2019 Juan L., Airbus A330-200 (332) seat 30C

La verdad es que yo iba un poco aprensivo por los comentarios que había oído y leído en lo que se refiere a la comodidad y servicio en un vuelo tan largo (más de diez horas). Pero resultó mucho mejor de lo esperado. Suficiente espacio, buen entretenimiento, servicio Wifi, comida normal para lo que se puede esperar en un avión (y...

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3/8/2019 Abdallah E, Airbus A330-200 (332) seat J20

All seats "J" in Economy class have a reduced foot space, as there is a metal case under all the "J" seats. This reduces the footspace by 8-10 cm in width. For somebody tall it is really bothering!

3/5/2019 B Merton

✅ Trip Verified | Birmingham to Madrid. I was over charged for bringing golf clubs. It clearly states £40 on the website. I was charged £50 even though I showed the webpage to the guy on the desk. When I phoned customer service and when a went to customer service desk at Madrid they both agreed I was over charged. After filling...

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2/23/2019 T Thomson

Not Verified | London to Vigo via Madrid. Awful all round. No idea how to handle delays, how to manage groups of people, or how to treat passengers. I’ve encountered the same problem with this airline time and again, so I will be seeking alternative routes in future.

2/19/2019 Andre C, Airbus A330-200 (332) seat 2L

My First time with Iberia in Business, I Flew Rio de Janeiro to Madrid. The 2L offers a lot of privacy due to the shelf separating the seat from the aisle. It is wide and comfortable, has a lot of storage space, including a shoe storage compartment. The seat turns into a 180 degree bed and features massage mode. Food is not exce...

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