Iberia

Fleet


Customer reviews

6/10/2019 E Barden

✅ Trip Verified | Madrid to Rome. My wife and I bought economy tickets entitling us to a checked bag each. We arrived at the Madrid airport 1:30 before the flight. The check-in area was pure chaos. No help. No clear instructions. Hundreds of people. Finally, we figured out that we needed to use automated machines to emit baggag...

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6/8/2019 Liz, Airbus A330-300 (333) v2 seat 14E

This is a middle seat in last row of premium economy. Can fully recline without anyone behind you which is great. Good seats but far from restrooms. Not able to use business class restroom that is very close. Coffee, tea and water offered often. Entertainment system and headphones are great, but headphones collected by crew well...

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6/3/2019 Lía, Airbus A330-300 (333) v2 seat 52L

Sinceramente, horrible. Es el último asiento y no se reclina. Además los asientos en turista están hechos para gente que no mide más de 150cm. Yo mido 165 y las rodillas las tenía justas. Para un vuelo tan largo, esos asientos de turista no deberían ni venderlos y mucho menos aquellos que no se reclinan. Fatal.

6/3/2019 George Sessions

✅ Trip Verified | I just wanted to say a massive thank you to A Vicente (the main man for the cabin crew) on the June 2nd 7.30 Madrid to Luton Airport flight. An error at the desk meant I didn't have a seat number and after some mixed messages from other staff he very quickly thought on his feet and came up with a plan so mysel...

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6/2/2019 Abdallah E, Airbus A340-600 (346) v2 seat 47C

Although this emergency exit seat has great legroom, you will not manage to sleep much on a night flight. The galley is too close, its lights are kept on all night and flight attendant traffic is constant.

5/21/2019 P Neale

✅ Trip Verified | Arrival to Miami from Madrid was 30 minutes early. The originating from Palma to Madrid was 35 minutes late in leaving, which gave me 35 minutes to board the flight from Madrid to Miami. Additionally, the computers in Mallorca were down, and all information was entered by hand. Check-in lines in Mallorca were ...

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5/14/2019 Abdallah E, Airbus A330-300 (333) v2 seat 6L

The seat is very good, but problematic if you want to go to the bathrooms, since both are right on the other side of the cabin (not very smart solution). The on board service is terrible, the flight attendants seem always to be in a hurry doing things more important than taking care of passengers.

5/11/2019 Janene Garey

✅ Trip Verified | Madrid to Los Angeles. Mobile App doesn't work, on-line check-in never works, they "bump" your seats which were paid for and confirmed 6 mo's in advance without any notice and customer service is useless. The new planes have no room in coach, they require you to put your seat up straight (take off position) du...

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5/10/2019 Adriana, Airbus A350-900 (359) seat 30K

I liked 2-4-2 pattern.

5/8/2019 Alfonso, Airbus A320 seat 14E

Good for legs but narrow. Included USB connection to charge

5/8/2019 Massimiliano Schuller

Not Verified | Milan to Lima via Madrid with Iberia. Punctual service, medium-recent airplane, discreet entertainment, space between seats at the height limit of about 1.85m. Main meal to be improved, breakfast ok, no snacks.

5/3/2019 N Derkin

✅ Trip Verified | Geneva to Mexico City via Madrid. Smooth flight from GVA to MAD, very good lounge at MAD. But flight to Mexico City had 2 hours delay. Food and wine on board excellent. Flight attendants very distant and uninvolved. Arrival in Mexico City chaotic. No Iberia staff to be found to help with missed connections. Fo...

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4/26/2019 Manuel Vieira

✅ Trip Verified | Porto to Madrid. This flight with Iberia wasn't much different from my past ones. Very rude cabin crew shouting to people when boarding. I was told that was mandatory to get my tax free shopping underneath the seat, which is not true and there was space above. But the best part was the fact my bag didn't make i...

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4/26/2019 Blake Votilla

✅ Trip Verified | I checked multiple times on the phone that I would be able to no show on my Madrid to Barcelona leg of my flight and made plans to do so. Over the phone they reassured me that it would be no problem at all and I would not have to pay any extra fee. I was wrong and the ticketing officer let me know when I went ...

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4/19/2019 Lindylou, Airbus A320 seat 7B

As usual took ages to board this delays the plane taking off as the suitcase shuffle was played out because of luggage cost most people have a small suitcase but the airline does not provide enough overhead compartments to accommodate Economy Iberia Express no room to move and I am a short person Do not bother with a cup of tea...

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4/19/2019 Lindylou, Airbus A320 seat 7B

As usual took ages to board this delays the plane taking off as the suitcase shuffle was played out because of luggage cost most people have a small suitcase but the airline does not provide enough overhead compartments to accommodate Economy Iberia Express no room to move and I am a short person Do not bother with a cup of ...

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4/13/2019 Tina Kameron

✅ Trip Verified | This airline is a real vacation bummer. From the moment I arrived in LAX to check in. The customer agent would not check me in for both my flights and refused to check my bag through to my final destination. I had a 50 minute connection time from one Iberia flight to another in Madrid. They wanted me to pick u...

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4/12/2019 W Tanaleh

✅ Trip Verified | Madrid to Quito. Contacted Iberia offices in London in Feb requesting Vegan meal onboard. I was reassured on the phone that my order is recorded. On the flight I received no vegan food and once had to eat a vegetarian meal. Remained hungry throughout the flight. No help from crew. Very abrupt and impolite atti...

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4/9/2019 P Steenson

✅ Trip Verified | London to Madrid was nothing short of shambolic from boarding, running an hour and a half late, running out of food and hot water! And then when we landed we ran flat out to the gate of our connecting flight to Porto to find a guy behind us was allowed through and onto the flight but we weren't - no explanatio...

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4/6/2019 Chris Topher B, Airbus A350-900 (359) seat 8A

Galley was not bothersome in the least. I only travel Business internationally and can honestly say this was a GREAT seat. Looks similar to the older seats but much more room and a much improved IFE system. Service was uninspired, but no surprise there.