American Airlines


American Airlines Fleet

4912 American Airlines reviews

6/21/2019 Abdallah E, Boeing 787-8 (788) v1 seat 5H

This seat is rear facing. if the flight attendant is seated in the galley, and turns on the reading light, it casts a directed light towards your seat, particularly if you are reclining. It's like trying to sleep with a spotlight beaming at you. I suppose you can put on an eye mask. This is just a quirky design flaw.

6/21/2019 Brandon Lin

✅ Trip Verified | My flight Chicago to Newarkwas delayed for more than 2 hours. After take off for 10 minutes, the captain announced that the plane had a fuel leakage and we were turning back to ORD. We had to deplane for an inspection. As a replacement aircraft needed to be located, the flight was delayed for another 3 hours. ...

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6/21/2019 M Thaine

✅ Trip Verified | Miami to Pensacola. Flight was canceled due to weather. They made us wait more than 20 hours for the next flight (originally was going to be about 26 hours) and they did not provide us any type of accommodation. We had to sleep in the airport floor. When it was finally time to leave we had issues yet again. Th...

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6/20/2019 Austin Bradley

✅ Trip Verified | The seats were comfy, the cabins were cool temp and the inflight entertainment was very good. That's about all the positive things I can say about American Airlines. We had 4 flights throughout our vacation and every one was over booked by a least 5 people delaying the on boarding time 30 minutes at a minimum. ...

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6/19/2019 Abdallah E, Boeing 787-8 (788) v1 seat 27A

I am broad shouldered and 188cm or 6ft 2 inches. My knees touched the seat in front. My shoulder was pressed against the fuselage of the plane for 12.5 hours. There is no window beside the recline of the seat,. The window areas are recessed, and this allows for more shoulder room in some seats. You can see out of the window in f...

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6/19/2019 Abdallah E, Airbus A319 (319) seat 1D

Truly terrible seat. The bulkhead panel is straight from the floor to the ceiling - no bend in the panel for leg room. But the panel separating the tiny first-class section to the premier-economy section has a bend to allow an extra foot of leg-room. The 8D bulkhead seat is actually a better seat than the 1D. I was upgraded ...

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6/19/2019 Steven Tenny

✅ Trip Verified | San Jose Cabo to Tampa via Dallas with American Airlines. My wife and I spent two days waiting to get out of Mexico and was told the day of cancelation that the plane had mechanical issues and was told a new plane would come in the following day which never happened. Put on stand by and did not get out until th...

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6/19/2019 B Nort

Not Verified | Was on a 12.20 flight from Philadelphia to Phoenix. It’s almost 5 pm now and I am still sitting in PHL. Finally changed planes after 3 plus hours of “evaluating” the engine problem. Airlines need to be quicker to react. Now we might see further delays due to weather. What a nightmare American Airlines!

6/18/2019 Abdallah E, Boeing 787-8 (788) v2 seat 6A

I flew in Seat 6A, and husband in 6D from Chicago to Rome and then Rome to Chicago recently. The bulkhead seats in the Premium Economy cabin were fantastic. We didn't feel confined and I commented that I didn't feel like I was flying. I was able to get out of 6A and us the restroom without disturbing my husband in 6D. You ca...

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6/18/2019 Abdallah E, Airbus A321 (321) v1 seat 11B

Pros: You'll have legroom for miles, and the space is also easier to stand up/move around in. Cons: It's one of the narrower seats I have encountered on a plane. I don't know if that's the way all the seats in the aisle are; my partner was in 11A and he did not comment on it. Both the media screen and the tray fold out of some ...

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6/18/2019 Abdallah E, Boeing 737-800 (738) v1 seat 14A

Seats are narrow but not oppressively so (I am short and plus-sized). Leg-room was great, more than enough to stretch legs out comfortably. I didn't notice anything strange with the arm-rests, aside from your tray folds out of them. Didn't notice anything strange about the framework of the plane, either. The media screen in the ...

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6/18/2019 Abdallah E, Embraer 175 (E75) v1 seat 22A

I hear a lot of hate for seats by the back of the plane but honestly, this wasn't bad at all. I found the seat comfortable -- moreso than the Preferred and MCE seats that I had on other flights. My partner didn't agree so YMMV. Legroom is okay (I am 5' 6" and my partner is 5'10"). View out the window is great. FAs sat in the row...

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6/18/2019 Abdallah E, Bombardier CRJ900 (CR9) v3 seat 8A

The worst flight I've been on so far. The seats are a bit narrow. Legroom probably would have been all right had the FAs not insisted that we take off all satchels and purses and stow them under the seats as well. I have never had to do this on any other flight and on the flight I took -after- this we did not have to do it. Doi...

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6/18/2019 C Danarez

✅ Trip Verified | Miami to New York. Most Horrible experience ever. More than 4 hour delay because you loss your flight crew is unacceptable. First you keep us almost two hours on flight waiting, then you take us out, tell us you lost the pilot and we need to wait, the you say you found pilot but lost flight attendants. Can you...

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6/18/2019 Arnold Lewis

Not Verified | I have flown with all the major airlines since 1958 and I must say that without a doubt I must rank American Airlines in the top 3. This was demonstrated on a recent flight to Florida, I required wheelchair assistance and the service was provided with a spirit of excellence. During the flight I had a stroke and t...

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6/18/2019 J Willis

Not Verified | American Airlines is horrible, both the trip out to the west coast and the trip back had problems. On our 5+ hour flight from O’Hare to California we had paid extra money for more legroom and complimentary drinks, our flight from Moline to O’Hare was changed and so we were given alternate tickets for the O’Hare-S...

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6/17/2019 SeatGuru User, Boeing 787-8 (788) v2 seat 4H

4H is an aisle seat in the middle on the right side of the plane. It's forward facing and is further away from 4D than the backward facing seats. I was traveling with someone and you had to lean forward to talk to them. Backward facing seats are better for those traveling together. American changed their menu on June 1st and eve...

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6/17/2019 Abdallah E, Boeing 787-9 (789) seat 11J

The bulkhead does NOT interfere with full seat pitch. Plenty of room. This is true for all of row 11 premium economy. I have flown in this row four times from LAX to AKL. It is true that Air New Zealand Premium has an extra 3 inches of pitch but timely shopping on American Airlines can get Premium for substantially less tha...

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6/17/2019 J Garsen

✅ Trip Verified | Nashville to Bismarck via Dallas Ft Worth. Easily the worst airline experience I’ve had. On my flight out, I was delayed for unknown reasons so much that I missed my connection and was stranded overnight in Dallas. The airline refused to help me reroute despite my best attempts. I know things happen and I was ...

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6/17/2019 Carlos Medellin

✅ Trip Verified | I am flying from Jackson to El Paso. I got fly connection in Fort Worth I suppose to get to El Paso at 11:49 and I still waiting at 7:25 they make everybody wait all this time “over 9 hours with out telling us that the fly will be canceled. We went to costumer service “about 150 people “ to see what’s next and...

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