Korean Air


Customer reviews

10/26/2019 Philip Mcilroy

Not Verified | I recently flew Brisbane to London via Seoul with my family and we were put up overnight in the Grand hyatt at Seoul Incheon Airport. Very nice. i was impressed with the whole package: legroom, food, service. We will be flying with Korean air next time we jet off.

10/26/2019 Robert Hamilton

✅ Trip Verified | Travelled business in 2014 with Korean/KLM to Europe and good experience. This time we had 3 business class tickets from Sydney to Amsterdam partnering with KLM - who were wonderful - and return Sydney via Rome with Korean. The flight crews were attentive but cold, clinical and lacking the human touch. The lou...

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10/23/2019 Abdallah E, Boeing 787-9 (789) seat 1J

Really nice, I got to have a nice window seat.

10/16/2019 T Mason

✅ Trip Verified | Frankfurt to Sydney via Seoul. We were very pleased with Korean Air. We flew from Sydney to Europe return via Seoul. On the way over to London Korean Air put us up at the Grand Hyatt in Seoul overnight. I recommend you ask your travel agent to ask for this option as it was fantastic. On our return trip we used...

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10/7/2019 Dennis, Airbus A380-800 (388) v2 seat 38D

As is typical of my experience ,the Airbus A380 is a very comfortable and ultra quiet plane with good leg room,Korean Air overall service, and food was an excellent standard

10/4/2019 D Thomas

✅ Trip Verified | I flew out from Brisbane, stopover at Seoul, before continuing to my destination Japan Tokyo. During this 13 hour trip I found this airline to the most disappointing so far in my travels. I have previously flown with Cathay, Thai and Malaysia and they've been pretty good (Cathay being the best in my opinion). T...

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9/30/2019 Meynardo Sitchon, Boeing 777-300ER (77W) v1 seat 56H

I have a wonderful flight , even I'm a senior my seat was comfortable & acccessible to all services(flight attendants, foods ) Recommended...

9/27/2019 John Kau

✅ Trip Verified | I was flying Korean Air from Jeju to Gimpo. My parents in law was catching another flight from Jeju to Shanghai with different airline. I got notified my parents in law flight got last minute cancelled due to weather issue.The Korean Air crew helped me to contact the other airline to find out what’s the issue ...

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9/17/2019 Abdallah E, Boeing 777-300ER (77W) v2 seat 44J

This was my first trip on Korean Air - a business flight - from SFO to Seoul, booked sight-unseen by our new travel person. I'm 6" and 210lbs and though I generally tolerate flying well, I was concerned jumping on any flight / any airline for a 12 hr trip. I have to say this flight was amazing. I could not believe I was flying ...

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9/12/2019 S Meaden

✅ Trip Verified | Tel Aviv to Seoul. Have flown this year with KE 3 times now. Our last flight with KE in August was the best. We are a family of 3 (baby 1 year old). Cabin crew was so nice and cared for us throughout the flight. We sat in the 2nd row of economy on one flight. I asked for cabin crew for something to drink which...

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9/8/2019 N Lim

✅ Trip Verified | Honolulu to Singapore via Seoul. Delta put me on Korean Air as a codeshare flight. I last flew with Korean Air in 2010, and my impression after flying with them at that time was that it was fantastic, far better than most other airlines. Now, that impression is gone. Leg room was very good, entertainment ok al...

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9/7/2019 R Meares

✅ Trip Verified | Incheon to Bangkok. After flying from Hawaii to Bangkok several times with Korean Air, I can say that there is nothing very impressive about this airline. It's not that anything is especially awful, but it's my impression that the company and its personnel are several rungs below their competitors. They lack t...

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9/5/2019 J Marsden

✅ Trip Verified | Hong Kong to Shenyang via Seoul. Korean Air has recently introduced a ridiculous policy of not allowing online or app-based seat changes (even for Biz class) unless you are a member of their program. Their response is it is a security issue. But it seems they just want to collect even more information than the...

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9/3/2019 K Tanas

✅ Trip Verified | Los Angeles to Bangkok via Seoul. Senior ground staff full of attitude. Traveling with pet did not get pre-boarding unlike other airlines have always given my special assistance. Cabin crew are ignorant. I asked for hot water and got refused by a crew member saying that “no, we don’t give hot water here”. I ask...

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8/26/2019 Abdallah E, Boeing 747-8 (74H) seat 50A

no storage in front of the seat during takeoff and landing.

8/22/2019 K Carroll

✅ Trip Verified | The experience onboard Korean was underwhelming. Flew from DLC-ICN-LAX. The first leg was a quick hour flight onboard a 777 with good entertainment and was served a small lunch consisting of a chicken sandwich, pineapple and a beverage. The second leg was delayed for 1.5 hours after boarding due to technical is...

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8/7/2019 Ann Rode

Not Verified | Excellent staff. However, Tomato Soup for breakfast? In general, the food is not good quality. Only a few very old movies for entertainment. Business Class Lounge was like being in McDonalds - noisy children, more people than seats, no bar service, dreadful food. Feel using the entire top level of a 380 for busin...

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8/5/2019 S Meares

✅ Trip Verified | Seoul to Sydney. I am a very nervous flier and I let the cabin crew know this. The first lady, who was showing customers to seats took this very seriously and was very welcoming and also checked up on me at the end and kindly wished me farewell. This lady assigned staff to look after me during the flight, Moo...

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8/2/2019 K Hien

✅ Trip Verified | Paris to Seoul Incheon. First time flying in Korean Air business class with Prestige sleeper seats. The food was very good quality and the flight attendants were attentive and professional. I normally cannot sleep longer than 2 hours on a flight, but managed to get around 4-5 hours on the flight. The noise-can...

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8/1/2019 K Hun

✅ Trip Verified | Seoul to Madrid. The flight crew provided professional and courteous service. I like flying on the Boeing 787 and it did not disappoint. The economy food is never a great quality for any airline, but it was adequate. One thing I like with Korean Air is that flight attendants always try to meet your request an...

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