Vietnam Airlines

3.3
576

Vietnam Airlines Fleet


635 Vietnam Airlines reviews

7/1/2019 Hanh Pham

✅ Trip Verified | This is my third time flying between Hanoi and Paris with Vietnam Airlines using premium economy. Check-in was very fast thanks to Sky Priority (Premium Economy guests have Sky Priority benefit during check-in, boarding and baggage claim). The staff at the counter was really responsible. She instructed me all w...

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6/23/2019 Abdallah E, Boeing 787-9 (789) v1 seat 14K

Flew two long-haul flights in prem eco and I'm very satisfied with the seats, well worth it. Service was good and attentive and I had some good sleep too.

6/23/2019 John Coombes

✅ Trip Verified | Hanoi to London. The main complaint was regarding the food, we did not eat a simple thing. Not much leg space either. We did not have any choice of aircraft due to going on a organised tour.

6/19/2019 Viet Hung Nguyen

Not Verified | Good service. Seats are enough comfortable. Food were average with rice cake. Staff were not bad and pilot is also good. Smooth landing in Tan Son Nhat and good takeoff in Hai Phong.

6/15/2019 Hanh Pham

✅ Trip Verified | I flew with Vietnam Airlines between Hanoi and Saigon 4 times in the last two years. This time, the check-in was very quick since I have Sky Priority pass. However, it took around 30 mins to clear the security check. This flight was delayed for 15 minutes (due to prior late arrival), but the announcement was cl...

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6/4/2019 S Han

✅ Trip Verified | My partner and I had a terrible experience with Vietnam Airlines flying from Hanoi to London. We had bought a ticket from London to Saigon, then Saigon to Hanoi, then Hanoi to London. Instead of flying Saigon to Hanoi, we bought two extra flights so we could stop by Da Nang as well. When we arrived in Hanoi fo...

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5/25/2019 Jason G, Boeing 787-9 (789) v1 seat 4G

Plenty of room. Spacious seat. Lie flat bed as not that comfortable. Seemed to need a pillow on the oart that folds down.

5/21/2019 N Kear

✅ Trip Verified | Singapore to Ho Chi Minh City. Able to make Premium Economy feel like Economy Minus! I fly on a weekly basis for work, so I would say I have quite some reference material. Going for a personal trip with Vietnam Airlines last week, I had good expectations because of there membership of the Skyteam alliance. How...

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5/13/2019 K Porter

✅ Trip Verified | Sydney to Hanoi. I have worked in Vietnam for more than 10 years. I noted that the Vietnam CAA recently released a report stating VNA fights were on time more than 75% of the time. My experience makes me doubt this statistic, for domestic flights. On international flights the entertainment system frequently had...

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5/3/2019 T Marain

✅ Trip Verified | Melbourne to Ho Chi Minh City. I have never had a bad experience with an airline until now. Food rating - very low, they only had one option available because they ran out of the other option. Flight time changed 5 times - very inconvenient and no straight forward response was given. After requesting an aisle ...

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4/29/2019 T Nelson

✅ Trip Verified | Nha Trang to Ho Chi Minh City with Vietnam Airlines. I must give the lowest scores on every ranking that I can for this awful airline. I had to pay douple the price compared with other cheap airlines to ensure the departure time and ended up being delayed 3 consecutive times, which made me cancel my meeting aft...

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4/28/2019 Kirbs, Boeing 787-9 (789) v1 seat 14A

Good position and very comfortable seat with plenty of leg room and good width of seat. Flew on a night flight and with the seat reclines had a comfortable 6hrs plus of sleep undisturbed. Seat had availability of two windows. Downside that you have to take note of is that if you are traveling through the night and the seats in ...

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4/28/2019 Kirbs, Boeing 787-9 (789) v1 seat 6K

Good Position & very comfortable - allowed for full size bed when expanded. The seat was in a position by itself so nobody had to step over you get get in & out. Had window location with plenty of storage for a small bag or rucksack. Within easy access to the toilets but not near enough as to have noise when used.

4/28/2019 H Watson

✅ Trip Verified | Flew with Vietnam Airlines from Sydney to Hanoi, then Ho Chi Minh City to Sydney, flying on the 787. Planes were new and clean, and food was fine. The flight attendants were efficient and mostly friendly. Seats comfortable enough. The TV touch screen was easy to navigate, but the selection of movies wasn't tha...

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4/13/2019 T Hase

✅ Trip Verified | Frankfurt to Hanoi. Upgrade from Premium Economy to business must be requested 2 days in advance and then picked up at the counter. I found the food on board very economical. The collection of drinks in the kitchen difficult, since staff barely visible and then busy. First meal metal cutlery, breakfast only pl...

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4/7/2019 Anh Quan Chu

✅ Trip Verified | I flew with VNA for the first time on my trip Kuala Lumpur to Hanoi on April 2019. It was an Okay flight though it could be a bit bored as not much activities during flights - Value money: Not so understandable cuz though there's 30kg baggage and meal in flight however there was no IFE in that flight while oth...

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4/5/2019 Anders Pedersen

✅ Trip Verified | Saigon-Hue 4 April 2019 on A321 aircraft. They cancelled my initial departure 4 weeks before I was to fly. However, that gave me clear notice and chance to rearrange their now proposed late Saturday night departure. I decided to prepone my entire trip to arrive 2 days earlier from abroad. They promptly changed...

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4/5/2019 T Margoni

✅ Trip Verified | Hanoi to Da Nang. VN did not recognize privileges granted by SkyTeam Elite Plus status (eg. lounge access, free checked in luggage, priority boarding and ground checks). Furthermore, the personnel spoke poor English and was rude to the point of coming across as openly aggressive. No drinks or snacks were offer...

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4/3/2019 H Marton

✅ Trip Verified | Hi Chi Minh City to Taipei. Online check-in not available. Unable to use kiosk at airport. Very long check-in queue which we had to join despite having no check-in bags. No online or kiosk check-in means no bag drop. Seven counters for all VN flights leaving that day. The fare allowed seat selection at time o...

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4/2/2019 Jeremy Hibberd

Not Verified | I live in Vietnam and fly quite a lot for work/holiday. Have taken 15 Vietnam Airlines flights in the past few months and I am baffled how they score 4 stars. When we fly there are problems ie regular delays, poor/long check-in (put some more staff on!), shabby airplanes, and bus to plane boarding. Can't even pre...

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