Xiamen Airlines


Customer reviews

9/14/2019 James Heale

✅ Trip Verified | New York to Nanning via FuzhouThis was overall a good flight. Very competent crew. Very attentive and I found them to have an OK command of English but not fluent. From JFK to FOC the seats were comfortable and the IFE was adequate. The food was good for the most part. When drinks got low the flight attendants...

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8/26/2019 S Marshin

✅ Trip Verified | Los Angeles to Melbourne via Xiamen. This was a long journey for me, from LAX to Melbourne via Xiamen. This airline has great food. The portion sizes were big enough, and they came through fairly frequently with drinks as well. The meals themselves were good. I loved the Chinese food selections, and the highl...

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6/15/2019 Abdallah E, Boeing 787-9 (789) seat 1A

I was very satisfied with my flight. The Flight Attendants would every so often check on you if you needed anything. Although Seat Guru said that 1A was near the galley and the lavatories and that it might bother you, it did not affect me at all. The food was nice, and the IFE acceptable, but not top notch. I liked this flight. ...

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6/14/2019 Stephanie Adrianzen

✅ Trip Verified | Xiamen to Los Angeles. It was the worst experience ever. We had 2 flights, the one we did not take which was Chengdu to Xiamen and then Xiamen to LA. The persons who dealt with us were extremely rude. Saying we could not take our flight to LA because we missed the Chengdu flight. They told us it was not their ...

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5/31/2019 P Garlov

✅ Trip Verified | I had 4 flights with Xiamen Air during one trip. First flight (Guiyang-Fuzhou) was delayed for an hour. 2nd flight (Fuzhou - Kuala Lumpur) was fine and with no problem. 3rd flight (Kuala Lumpur - Fuzhou) was delayed for two hours, 4th flight (Fuzhou - Guiyang) was cancelled. They replaced last flight with the ...

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5/22/2019 Anna Kwiatkowska

Not Verified | Amsterdam to Taipei via Xiamen. The airline left my luggage behind in Amsterdam when I had one of the transfers, probably due to short time to change planes. The beginning was fine- they took all the details, they knew exactly where my luggage was left, so they looked very professional. I could not be at home at ...

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4/17/2019 B Keane

✅ Trip Verified | Chongqing to Xiamen. An airline that would be for the Chinese people not others, we had two flights with them Chongqing to Xiamen then on to Ho Chi Min. Both flights had delays of over an hour, food was pretty bad, although some English spoken it wasn’t understandable.

3/29/2019 D Vale

✅ Trip Verified | Just finished a round trip LAX - Qingdao - xiamen - Taipei. The return trip didn't involve Qingdao. I picked this airline because it was cheaper than China and Eva air. There were actually even cheaper fares with Air China and China eastern but I refuse to fly with them due to the horrendous reviews. 787 for t...

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3/23/2019 William Van Smoorenburg

✅ Trip Verified | Bangkok to Los Angeles via Xiamen. My wife was not allowed to board the plane on March 14. They would not work with us at all on rebooking us or refunding ticket even though she arrived at airport 4 hours before scheduled boarding. She has Thailand Passport and so they would not allow her to fly through Xiamen...

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3/21/2019 G Kan

✅ Trip Verified | Singapore to Los Angeles via Xiamen. Enjoy when inside aircraft which clean and comfortable seat on Boeing 787-8. Plenty of food and drinks provided. The only problem when check in to the flight from Xiamen Airport to Singapore Changi Airport. Long queue as many other tour tourist line up. Ground handling spoi...

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3/10/2019 Steven Tang

✅ Trip Verified | Ho chi Minh to Los Angeles via Xiamen. Good flight. Check in fast and easy Boarding. Meals and services was good. Clean aircraft offer bottle of water and peanuts before meal services. Offer drinks entire the flights. Only things communications with cabin crew. If they know what you want they will help you. I...

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1/23/2019 Valeriya Borisova

Not Verified | Los Angeles to Denpasar via Xiamen. It was pretty clean cabin. I didn't like food at all. I am vegetarian, and system didn't allowed me to choose my food preference, when I called the company (24 prior my flight), they said it is too late. Also, system didn't let me to check in, I had to check in in the airport....

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1/17/2019 E Li

✅ Trip Verified | Dalian to Hong Kong via Fuzhou. The flights were both short, normal food, everything are normal and fine. The things I really appreciately are the transit service and cabin service for Skyteam ElitePlus members. From Dalian to Hong Kong there is no directly flight, but connecting with Xiamen airline with inter...

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1/11/2019 H Huang

✅ Trip Verified | Xiamen to Ho Chi Minh. Great flight with cheap ticket. Legroom is comfortable, food is good and cabin crew is superb. Our flight is 252 usd for return flight from HCM to Shanghai via Xiamen Airport.

1/3/2019 Hian meng Tan

✅ Trip Verified | Singapore to Shanghai via Fuzhou. While at Fuzhou, we were late at check in and was not allow to fly and miss the Fuzhou to Shanghai leg. Customer service at the airport did nothing to help except to tell us that the entire return ticket was invalid due to airline policy. We wrote to Xiamen airline to seek hel...

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12/4/2018 Mike Reeves

Not Verified | Seattle to Manila via Xiamen. My wife and I planned a trip to the Philippines from Seattle and decided upon Xiamen Airlines Business Class. The routing was Seattle, Shenzen, Xiamen and Manila. We traveled late October 2018. The seating configuration in the Boeing 787, Business Class was 2-2-2. The seats were lay ...

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12/3/2018 E Kan

✅ Trip Verified | Singapore to Vancouver via Xiamen. Note that my rating here is for XMN-YVR, not considering SIN-XMN, and not taking into account the visa issues at XMN. If you are not a holder of one of the 53 countries' passports that qualify for visa exemption by the Chinese government, then you need to apply for a visa bef...

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11/28/2018 J Hee

✅ Trip Verified | Kuala Lumpur to Xiamen. The aircraft offers basic comfort and only overhead entertainment. I was impressed by the crew service - they were polite to the elderly folks onboard, checking on them and offering them blanket and pillow. The food is very local and tasty Chinese food, which I enjoyed. I will fly Xiame...

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11/17/2018 Francis Wong

✅ Trip Verified | Hong Kong to Wuyishan. It's a leisure trip to visit the homeland of tea: Wuyishan, Fujian province. Xiamen Airlines does a twice weekly direct flight from Hong Kong. They deploy a small 737 aircraft. Similar to Malaysia airlines when using this small aircraft, 4 cabin crew work tirelessly to keep the journey s...

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11/14/2018 C Kan

✅ Trip Verified | Sydney to Fuzhou. The service in flight was good. The food was fantastic compare to Air China. Too many peoples onboard during the flight. We had to wait when we arrived Xiamen.