Garuda Indonesia

4.4
744

Garuda Indonesia Fleet


793 Garuda Indonesia reviews

7/2/2019 M Faikar Widjanarko

✅ Trip Verified | Jakarta to London on 1 June 2019. Check-in and boarding was smooth. The aircraft for the flight was a B777 with a 3-3-3 layout in economy. A blanket and small pillow are available on the seat right when you board. The seats itself are comfortable and the legroom quite spacious for economy. The load for the fli...

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6/29/2019 Dinouk Perera

✅ Trip Verified | Sydney to Jakarta in February. The flight staff and the food were pretty good, however Garuda lost my checked in bag. They have not been willing to compensate me nor have they helped me with any type of compensation.

6/26/2019 Jonathan Rodden

✅ Trip Verified | Flew on the GA862 Jakarta to Sorong on June 10th at 12.30am. The boarding gate 24 is located a long way from the lounge area, however there are buggies that are available for anyone to board and they will drop you off at the gate. The boarding process was straight forward as there were two gates one for Busines...

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6/12/2019 Bagus Nurul Huda

✅ Trip Verified | Jakarta to Yogyakarta. Short haul flight from Jakarta to Yogyakarta. Welcomed by the ground staff and cabin crew with a warm smile and greetings. Check in process were quick and nice. The staff informed me that I met the criteria of sitting on emergency exit row seat and asked my wishes. I accept the offer gla...

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6/11/2019 Pratama Yoga Nugroho

✅ Trip Verified | Flew from Jakarta to Yogyakarta on Business Class. The boarding process was smooth. The plane was parked in a remote area and Business Class passengers were transported from the terminal building with a special car. On board, the crew were very attentive. Their hospitality and warmth was genuine and heart-warm...

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6/6/2019 Jonathan Rodden

✅ Trip Verified | Flew on the 06:10am GA824 from Jakarta to Singapore. The check in experience was very good considering that it was leading up to local Eid holiday’s. I was escorted from the check area through security and immigration to the Garuda First Class lounge, even though I was on a business class ticket. The lounge as...

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6/4/2019 Jonathan Rodden

✅ Trip Verified | Sorong to Jakarta on GA863 on May 31st on 08:25am Flight. Priority Check in was pretty fast and the check in team were very friendly and helpful. The flight departed Sorong on schedule and arrived in Jakarta on schedule. The onboard service was very good and the cabin staff were very friendly and attentive thr...

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5/29/2019 Mika Saka

✅ Trip Verified | The cabin crew was so friendly. They always checked on me. However, the seat was broken. It can not be adjusted. I was waiting for 30 minutes to get my boarding pass printed. Because, I upgraded from economy class to business class, and it didn’t update on their system.

5/23/2019 Jonathan Rodden

✅ Trip Verified | Flew on the GA862 Jakarta to Sorong on May 17th @12:30am. The boarding gate is located a long way from the lounge area, however there are buggies available for anyone to board and they drop you off at the gate. The boarding process was orderly and there two gates one for Sky Priority members and the other for ...

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5/7/2019 Jonathan Rodden

✅ Trip Verified | Flew on the GA087 London to Jakarta via Denpasar. The flight was delayed departing London by over 1 hour due to air traffic congestion. After take off I was able to get a good sleep as the seats are very comfortable and fold flat. When I awoke I had the cabin crew offering meals and drinks. The cabin crew infli...

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5/3/2019 Hyo Rim Hwang

✅ Trip Verified | So first of all Garuda Indonesia departure gate was in Terminal 3 which is a plus rather than departing from the other terminal(1 &2). Welcomed by the cabin crew with a warm smile and greetings, Candy and Newspaper were provided. So, unfortunately I sat in the middle because apparently the window seats are all...

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4/29/2019 Jonathan Rodden

✅ Trip Verified | Flew on the GA086 from Jakarta to London Heathrow. The aircraft pulled back from the gate on time and arrived in London on schedule. Check in at Jakarta Terminal-3 was a very pleasant experience and the check in team were most helpful. I was also escorted through immigration and into the lounge by Garuda groun...

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4/26/2019 Jonathan Rodden

✅ Trip Verified | Flew Sorong to Jakarta on GA863 on April 20th @08:25am Flight. Priority Check in was not available and the check in lady on the Economy class was overwhelmed to check in all passengers within the time allotted, however she tried her best to accommodate all. The business lounge is not what I would describe as a ...

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4/24/2019 L Tran

✅ Trip Verified | Yogyakarta to Jakarta. The flight is very standard as expected for a short-haul one. However, it is worthy to note that the airline actually served a cold snack for a flight that was less than an hour long. It took quite long for checked baggage to arrive at the carousel in Jakarta, possibly due to the sheer s...

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4/24/2019 L Tran

✅ Trip Verified | Jakarta to Yogyakarta. This flight was just 49 minutes long, so I did not expect any swanky service. The seat, the aircraft and the food are pretty standard compare to other airlines, though I appreciated that they served a full meal on such a short flight. This helped keeping me from being hungry as I arrived...

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4/24/2019 L Tran

✅ Trip Verified | Tokyo to Jakarta. This was my first flight with Garuda, and I was totally impressed. Ground service was seamless. The seat was not anything special but comfortable (similar to that on Asiana and Vietnam Airlines A350). Cabin crew was attentive and genuinely nice. However, the highlight was the food. Meal prese...

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4/19/2019 L Madugus

✅ Trip Verified | Fantastic flight overall, i like it as it's a nonstop flight (14 hours and 30 mins). The flight leave on time, i have attentive & great cabin crew with outstanding service. I am very impressed with the quality of the food on board, it's really 5 stars dining quality, and the chef on board was very friendly and...

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4/14/2019 Paul Cary

✅ Trip Verified | Singapore to Bali. We were diverted to land at some kind of cargo depot and had a long wait on the tarmac for a bus that took us to luggage reclaim back door. Hall was disorganised with wrong carousel number displayed. Very rough chutes eventually delivered new luggage that had been smashed. We were too late a...

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4/8/2019 N Niko

✅ Trip Verified | Pontianak to Jakarta. Garuda Indonesia overall is good, but the food really needs improvement because it is not good. The cabin staff is so awesome and great, they are totally sincere and care..

3/24/2019 Jonathan Rodden

✅ Trip Verified | Flew on the GA0862 Jakarta to Sorong. The check in process was very fast as there were little people around at 21:00pm. Upon entering the lounge I noticed that Garuda has re-arranged the domestic lounge to provide more seating area. This is a very positive step and does give more seating area. The lounge itsel...

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