China Airlines

Fleet


Customer reviews

10/23/2019 Abdallah E, Boeing 777-300ER (77W) seat 66G

Seats 65F-G have no overhead storage.

10/16/2019 Abdallah E, Airbus A350-900 (359) seat 14AAND17A

TPE - SYD - TPE. The flat-bed seat itself was nice but too short for my 6’8” (2.04 meters) height so it was quite uncomfortable to sleep in fully flat position. And it was a bit hard to get into the seat because the access from the aisle was a bit narrow. The complimentary amenity kit (from The North Face) was very luxury. The c...

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10/16/2019 Abdallah E, Boeing 777-300ER (77W) seat 22A

AMS - TPE - AMS. The flat-bed seat itself was nice but too short for my 6’8” (2.04 meters) height so it was a bit hard to sleep in fully flay position. And it was a bit hard to get into the seat because the access from the aisle was a bit narrow. The complimentary amenity kit (from The North Face) was very luxury. The compliment...

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10/16/2019 R Marsden

✅ Trip Verified | Bangkok to Honolulu via Taipei. I fly regularly between Honolulu and Bangkok, but I've never flown on China Airlines. However, it emerged as the least-expensive option for a recent trip and since the price and flight schedules were good I decided to give the airline a try, despite some hesitation. I was mostly...

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10/10/2019 J Hasem

✅ Trip Verified | Taipei to Vancouver. The onboard experience was fine. The problem with this airline is the ground customer service and code-share system. I have no idea why, but China Airlines would not allow me to select my seats in advance or even change my seats at check-in. It seems that some tickets simply do not have an...

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10/3/2019 P Kertil

✅ Trip Verified | Vienna to Auckland via Taipei and Brisbane. I am very happy with the experience . I flew in Economy Class, at the height of 1,83m / 6ft I had enough legroom. Vienna to Taipei I was offered to change my original seat to a seat in a row which was completely free (I did manage to sleep a couple of hours on this f...

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9/28/2019 Abdallah E, Airbus A350-900 (359) seat 12A

Excellent lie-flat seat in business at two thirds of the price of some other airlines. Excellent plane. No need to clamber over anyone to get aisle access. After 8 long distance legs over a 12 month period with this airline it is clear that they are making a great effort to go from "OK" to "excellent". They are hard to beat at t...

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9/8/2019 E Arreola

Not Verified | Los Angeles to Jakarta via Taipei. Will never fly with China airlines again, flight attendants are rude no common courtesy, get into your personal space without warning no "excuse me" no nothing! Felt like a harrasment because I purchased a premium economy seats for my infant and have to argue back and forth abou...

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8/26/2019 G Han

✅ Trip Verified | Taipei to Beijing return. The inbound flight was delayed over one hour. The customer service in Beijing offered passengers snacks and soft drinks. Overall, the service was very nice. Seats are comfortable. I enjoyed both flights.

8/24/2019 W Gordon

✅ Trip Verified | We flew Brisbane to London Gatwick via Taipei and return with China Airlines. We weren’t delayed on any of the flights there or back. Blankets, pillows were waiting for us when we boarded. On the longer legs (Taipei - Gatwick & Gatwick - Taipei) amenity kits were provided (we were in economy!) so that was a nic...

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8/19/2019 Abdallah E, Airbus A330-300 (333) v2 seat 28A

Not a lot of legroom. Screen is smaller than the palm of my hand. Window seat is not a great option, and the AV equipment box took up a lot of legroom. Overall felt very cramped. On the positive side the food was very good for economy. For a 2 hour flight, it is OK, but any more I would try to avoid this plane or at least get an...

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8/19/2019 C Jones

✅ Trip Verified | Frankfurt to Brisbane via Taipei. Extremely good experience! Firstly terrific value for money as this similar trip with Turkish Airlines or Singapore Airlines was going to cost over double the price of China Airlines! Ground staff were helpful and efficient, lounge in Taipei was great and cabin crew service was...

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8/19/2019 C Barkanas

✅ Trip Verified | China Airlines has the worst customer service and support. We booked a round trip from Singapore to Vancouver last week. Our flight got cancelled due to a typhoon in Taipei and we got to know of it just a day before we were suppose to fly. There was no way to reach out to the airlines - no helpline 24*7. It wa...

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8/18/2019 SeatGuru User, Boeing 777-300ER (77W) seat 60J

Middle seat on the right wing next to the emergency door is worth it for the added leg room on the long haul flight, but beware that the flight attendant will spend ~4 hours seated directly in front of you during the flight, monitoring the cabin. I awoke multiple times (the bathroom door lights are blinding when someone opens t...

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8/15/2019 B Larnezzi

✅ Trip Verified | Denpasar to Rome via Taipei. The first leg on our return journey (DPS-TPE) was by an old 747- 400: the aircraft was pretty rundown, with a bad smell and very narrow seats; the old IFE didn't work properly and FA tried to reboot the system multiple times but my personal screen didn't work properly. Food average...

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8/15/2019 Betty Hill

✅ Trip Verified | I booked round-trip flight from LAX to Bangkok via Taipei for January 2020. Since the time I booked the flight 5 months ago, the flight times were changed at least 5 times. The latest arrival time is much later than the original arrival time which created a problem for my plans. I cancelled the fight but was c...

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8/8/2019 Albany Wong

✅ Trip Verified | Melbourne to Bangkok via Taipei return. All 4 flights were nothing short of exemplary, operated by an A350, which is much quieter and noticeably reduces jet lag. The crew on all my flights were friendly, professional and very safety conscious. Meal service was prompt and with a smile, and the crew were polite...

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8/2/2019 K Hun

✅ Trip Verified | Taipei to Vancouver. Relatively new A350 with comfortable seats and nice 11" IFE screen with USB and power outlet. The back seat design lacks enough forethought in not making available slots for tablets and mobile phones and a hook for small items to hang. Having said that there is good legroom space. The ente...

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8/2/2019 K Hun

✅ Trip Verified | Seoul Incheon to Taipei. The flight crew lacks the polish and professionalism of some airlines. The meal service was rushed with coffee and tea being offered even before most could finish the meal and in a rushed manner that if you were not paying attention you would have missed them. The IFE is an old outdate...

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7/29/2019 C Garmin

✅ Trip Verified | Manila to Vancouver via Taipei. My overall experience is okay. Needs further improvement on the audio. Also, the food should be improved, aesthetically and by flavor. Our taste buds aren’t much functional when in high altitude, so it is a must that aroma and flavor of the food compliments each other, or else, ...

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