Customer reviews

1/27/2019 Hector Gomez

✅ Trip Verified | Sharm El Sheikh to Dubai via Jeddah. Great experience. Full service in all flights, amazing legroom and really comfy seats. Staff correct and polite. All flights on time except last one, as our plain had a technical fault. It took Saudia less than an hour to have a replacement aircraft ready at the gate.

1/25/2019 D Norton

✅ Trip Verified | Worst airline ever. Worst and filthiest airport (Jeddah) on planet Earth - I've seen cleaner pigsties. This airline cannot even remotely compete with the likes of Emirates or Qatar. Never fly with this airline - pay a few hundred dollars more to fly with someone else, believe me, you will not regret it! Imagine...

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1/18/2019 SeatGuru User, Boeing 777-300 (773) Three Class v2 seat 47J

Avoid 47 c & j - these seats are significantly narrower than others in row 47 (and the rest of the plane) due to the toilets

1/1/2019 Mohammed Hussain

✅ Trip Verified | London to Jeddah. Good points, No major delays, direct flight to Jeddah for pilgrims a big advantage, halal food and even a prayer section. Bad points, Old dated planes, toilets awful, running out of toiletries and paper. Entertainment screens hit and miss. Food quality below par, they take ages to give you t...

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12/28/2018 R Tajit

✅ Trip Verified | Riyadh to Dubai. Flight delayed by 45 mins. For some strange reason the crew gives the earphones only after take off, especially when the flight is getting delayed

12/26/2018 S Gadevala

✅ Trip Verified | Singapore to Istanbul via Jeddah . Grabbed a relatively cheap flight price to Istanbul from Singapore through Skyscanner. The seat was much bigger than the seat I had I when I was flying in Lufthansa. I am a vegetarian, hence I preordered vegan meal. It was not the best airline food I tasted but was not bad. I...

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12/21/2018 Tahura Begum

✅ Trip Verified | Saudi Arabian Airlines from New York JFK to Dhaka via Jeddah. Horrible customer service. Delay after delay. My initial layover was 7 hours, and then they increased it by 4 hours. And then on top of that another 3 hours. The attendants in the airport are of no help, and don’t listen to what we have to say or acc...

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12/21/2018 Anas Rousan

✅ Trip Verified | Beirut to Jeddah. The worst flight. Delayed more than 5 hours. Staying inside the flight 2 hours and then getting out of it. Staff are not professional anymore. Bad service

12/9/2018 Jacob.& Rakiel Ali, Boeing 777-300 (773) Two Class seat D

Nosotros viajamos cada ano.hace tres que lo hacemos con Saudia. Lo Malo de hesta compania es (Jed) airport .siempre hesta Llleno ,no sillas donde sentarse,y pasamos bastante dificultades alli. Enshalla hesto cambia ,porque nosotros siempre viajaremos com Saudia .El vuelo is confortable el servicio bueno, amables,y buena comida....

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12/1/2018 SeatGuru User, Airbus A320 (320) v1 seat 1A

seat width 21 was great for big guy like me, wish all saudia fleet like this

11/30/2018 Abdullah Alghunaim

Not Verified | Abu Dhabi to Riyadh. One of the worst airlines. Delay after delay every week for the same flight. These guys running the airline operations should be fired. First a couple of hours of delays, very old aircraft (seems from the 90s) and at arrival no sky bridge and we had to wait outside the plane for a bus to pick ...

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11/12/2018 A Hadhury

✅ Trip Verified | New York to Dhaka via Riyadh. An old plane from Dhaka to Riyadh, from Riyadh to New York they provided a nicer one. We thought it was just for this time but when we came back, the same thing happened again. Good plane and services to / from New York and old plane and bad service. We think there is a discrimina...

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10/29/2018 G Bellaro

✅ Trip Verified | New York to Abu Dhabi via Jeddah. Saudia is an absolutely terrible airline. On a stop-over in Jeddah I was humiliated by Saudia staff. In addition I had to buy a new ticket for an additional 1K USD. On a stopover from Jeddah, the gate for my connecting flight (business class ticket) closed before the 20 minute...

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9/28/2018 Andre Grove

✅ Trip Verified | Riyadh to Manila return. After the take off our entertainment screens did not work. After restarting it 3 times, the staff came and said sorry they cannot do anything and they cannot move us as the flight was full. Fine, a 9 hour flight with a 4y old with no entertainment and not even an apology. When it came ...

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9/27/2018 Amine N, Airbus A320 (320) v1 seat 1J

The worst service I have seen in all my flight. Old aircraft not clean. The Cabin crew Supervisor does not deserve this position. He didn’t fasten belt in landing snd in take off

9/20/2018 Hassan Soherwardy, Boeing 787-9 (789) seat 4A

I was flying on saudia latest 787-9 to Riyadh from Jeddah on a business Class. The seat was spacious , comfortable and excellent in design and aesthetics. I loved the flight and service. YOu will get two windows if you select 4A.

9/4/2018 D Steaden

✅ Trip Verified | Colombo to Milan via Jeddah. This was the worst flight of my entire life. Starting with the fact that you couldn't pay 100 usd for a surfboard with a credit card, so I had to exit the airport to get cash, re-enter, go to their office. Jeddah airport where we spent 5 hours in transit was pure hell - people eve...

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9/2/2018 Marta Comi

✅ Trip Verified | Flight from Rome to Jeddah (4 hr 35 min flight): there was not any kind of entertainment or any kind of comforts such as earplugs, blanket or pillows. Flight from Jeddah to Jakarta (9 hr 55 min flight): the flight had a 2 hour delay, nobody informed us about that and even when we asked they did not provide any ...

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8/27/2018 Z Nahman

✅ Trip Verified | Dubai to Riyadh . Bad communication and very old aircraft. Checkin was fine, however the flight was delayed by over 1hour and 30mins, apart from the SMS from Saudia, no further information from ground. Suddenly the on screens displayed final call and announced that flight is closing. This resulted in mass pani...

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8/27/2018 Z Nahman

✅ Trip Verified | Riyadh to Dubai. On time flight and average inflight Service. Food quality and variety needs improvement. Seats and overall aircraft condition was good since it was a newer aircraft.