Customer reviews

9/18/2017 O Aswad

✅ Verified Review | Flew Riyadh to Istanbul. Nightmare check-in at RUH and average service on board. Took almost 1 hour 30 mins waiting in the check-in queue at King Khalid International Airport (RUH). Took off on time, however the service on board was average. Food was mediocre at best, desserts are not what they used to be in...

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9/18/2017 O Zakaria

✅ Verified Review | Saudia needs to update its aircraft fleet. Check-in was very long and unorganised, even the dedicated Business desk was poorly manned and had long queues. Had to use the Economy desk instead. Used the fast track at IST which made a life little easy. Takeoff was on-time. Pre take-of drinks and dates were of go...

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7/31/2017 nusrath abdul majeed, Airbus A330-300 (333) v1 seat 62D

Very nice, clean plane.

7/26/2017 Ravi Duvvuri, Boeing 777-300 (773) Three Class v1 seat 34H

Flight version shown here is different than the one I flown. There were no first class seats in there. 30 business class and rest of them are guest class. seating arrangement is same including the numbering sequence.

7/18/2017 C Lacey

✅ Verified Review | London Heathrow to Tabuk via Riyadh. I have been a Gold Alfursan member (SkyTeam Elite+) for the past 6 years and most of my flights are with Saudia. At T4 check-in was swift and the pass for the excellent SkyTeam lounge was handed to me. Sky Priority now means that you can use the VIP security channel, so ...

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6/30/2017 Khalid Nadeem

✅ Verified Review | Madinah to Delhi via Riyadh in December 2016. The flight took off on time from Madinah, but we had to wait for quite sometime on tarmac in Riyadh with no obvious reason for the delay. The food was horrible. I was sitting in the first row and the screen was stuck below the armrest. Somehow the crew managed to...

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6/29/2017 David Jackson

✅ Verified Review | Jeddah to Jakarta. It was a relief to get on this plane after the chaotic check-in. Food generally acceptable but only 2 drinks offered on a 9 hour flight. In flight entertainment is excellent but women's exposed skin is blurred by the censors for some odd reason. Toilets fairly dirty and the flush buttons w...

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6/10/2017 Taheer Amod

✅ Verified Review | Saudi Arabian Airlines really needs to up their game in terms of service and in terms of quality of the aircraft from Jeddah to Johannesburg and back. We always get the old aircraft, uncomfortable seats, half of them broken, also in flight entertainment touch screens are old, dirty and most do not even work, ...

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5/31/2017 SeatGuru User, Boeing 777-300 (773) Two Class seat 01C

Excellent modern business class, a strong upgrade over the previous generation cabin. In particular the seats (sligtly turned towards the windows) are some of the most comfortable I have flown on, while the IFE with its wide HD screen is excellent. Censorship is somewhat boring, but rather amusing if you watch an American movie ...

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5/31/2017 SeatGuru User, Boeing 777-300 (773) Three Class v1 seat 16A

"old fashioned" (i.e. not fully horizontal) but lie-flat excellent business class. I had read some engative reviews and must admit this is an very good, slightly dated business class. Screen is not HD but sufficient. Wide (supple) leather seat very comfortable. The censorship on movies is rather amusing depending on the movie. ...

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4/22/2017 Mohammad Faizal

✅ Verified Review | Manchester to Jeddah return. The experience was much better than expected. The airline have to focus on staff customer care training if it wants to compete with likes of Emirates. The aircraft were good. The entertainment system was average. Food was fine and comfort was good. I also took a domestic Saudia f...

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4/21/2017 M Aswad

✅ Verified Review | Saudi Arabian Airlines is frequently delaying flights by 2+ hours especially from Dammam to Jeddah and vice versa. Flight gets delayed, then the boarding time crosses the departure time and then they announce boarding. I mean what's going on? Is this really meeting modern standards? You can't even avoid it as...

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4/17/2017 Abdullah Binsalman

✅ Verified Review | We flew from Jeddah to Geneva the flight was full, we had around 30 minutes delay. The cabin crews were so helpful, the flight was around 5 hours and we had only one meal at the beginning as breakfast and snacks before landing. The seats were in good size and comfortable, inflight entertainment were updated ...

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4/3/2017 Mohammed Gasim

❎ Unverified | Saudia flight SV1043 was from Riyadh to Jeddah on on Airbus 330-300. We departed late due to late arrival of aircraft. No entertainment system on-board. We were served by a cold sandwich and tea/coffee. The crew seemed to be tired but tried to hide that. The ground services and airport facilities in King Khalid I...

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3/26/2017 M Al Sharif

✅ Verified Review | Jeddah to Dammam. Seat assignment on my boarding pass meant nothing as the assigned seat is not yours until you physically sit on it. Very bad experience on flight SV1114 from JED to DMM. A couple of people took our assigned seats and refused to move. The crew did nothing to move the couple. After 15 minutes...

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3/12/2017 Alwaleed Althani

✅ Verified Review | Flew from Doha to Jeddah. I selected Saudi Arabian because they were part of the SkyTeam Alliance and their business class fare was unbeatable, but I was pleasantly surprised on how good their business class was. The seats were very comfortable and wide, their entertainment system though dated with much olde...

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3/10/2017 SeatGuru User, Boeing 777-300 (773) Three Class v2 seat EXCELLENT

I sat in 55A and I must say I went in expecting the worst flying CDG to RUH but the seats were nice with decent recline and plenty of foot space. Plenty of movies (women legs were blurred), and food served with actual silverware. Of course after flying AF on a 773 with 10 abreast then flying a 773 with 9 abreast you enjoy the ex...

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3/2/2017 A Corden

✅ Verified Review | Manila to Johannesburg via Jeddah. While Saudi may have the lowest fare, be prepared to feel the difference. Our 10+ hour flight had no entertainment. Wifi as a substitute was not offered to economy class passengers. We were not provided any toiletries, eye masks, toothpaste etc. The food options for dinner ...

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2/18/2017 A Mahmoud

✅ Verified Review | Jeddah to Riyadh with Saudi Arabian Airlines. New lounge policy for Gold Al Fursan members for domestic flights is just a nonsense. You cannot even have your kid with you, you are allowed but not your children. Better just to stop the service or change the name of the lounge.

2/9/2017 Hussam Khalaf

✅ Verified Review | Toronto to Kuwait via Riyadh. I absolutely loved my experience. Huge movie selection, comfortable seat, nice cabin staff, great food, everything was top-notch to me. I'd definitely fly with Saudia again! The price of the ticket was also beyond incredible for the length of the trip. People must keep an eye on...

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