Garuda Indonesia

4.4
744

Garuda Indonesia Fleet


793 Garuda Indonesia reviews

3/23/2019 Ronald d, Boeing 737-800 (738) seat 30C

No recline possible.

3/21/2019 Jonathan Rodden

✅ Trip Verified | Flew from Tokyo Haneda to Jakarta on the GA0875 11:45am. Garuda Indonesia. The check in area was quite busy, however check in process for First and Business class were moving quite quickly. I was assisted by the Garuda Ground Support team through security and immigration. I was then taken directly to the TIHT ...

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3/17/2019 Jonathan Rodden

✅ Trip Verified | Flew Jakarta to Haneda, Tokyo on the over night flight. Garuda Indonesia had arranged for a car to pick me up from my home and when we arrived at the airport there was Garuda Ground Support team waiting to meet and assist me with check in, through security and immigration. This was a seamless process and I was...

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3/13/2019 Jonathan Rodden

✅ Trip Verified | Flew on the 07:25am GA823 from Singapore to Jakarta. The check in experience was good considering that the area was busy even early morning. The lounge that Garuda Indonesia uses is the Dnata lounge which is very good and it has a good selection of snacks and drinks. The Garuda Singapore support staff assisted...

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3/13/2019 M Peale

✅ Trip Verified | Melbourne to Jakarta. Great food and very attentive cabin crew. Garuda clearly recruits it staff with a strong focus having the right attitude for delivering top quality customer service. The warm beef sandwich was one of the best pre-landing snacks I have every eaten on a plane.

3/13/2019 Ann Palmer

✅ Trip Verified | Jakarta to Amsterdam. A long 14 hour flight, but comfortable sleeper beds and very attentive cabin crew. My only criticism was that two of the main menu choices were unavailable (salmon & chicken), which was very disappointing.

3/13/2019 M Peale

✅ Trip Verified | Singapore to Jakarta. Older style aircraft in need of modernisation, small toilet and my seat was broken and would not recline. The cabin crew were attentive and the food served was tasty and hot.

3/13/2019 M Peale

✅ Trip Verified | Jakarta to Melbourne. Comfortable A330, great cabin crew and a smooth flight. The menu for dinner was not fully available, and three main course dishes were unavailable, primarily western dishes. This was disappointing as the airline should consider either a pre-booking service or carry more choice. This was t...

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2/28/2019 Tony Hall

✅ Trip Verified | Very long flight of 14 hrs 40 mins. Flight was not full (Economy cabin was almost empty). Latest style seats- very comfortable. Had window seat. I was allowed to keep my blind open and enjoyed staggering views of the mountains of southern Iran. Service by FAs was excellent, always friendly and attentive, as I ...

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2/28/2019 Tony Hall

✅ Trip Verified | Jakarta to Sydney via Denpasar. Seats were old style but nevertheless comfortable as the flights were not full. CGK-DPS was a domestic flight and no alcohol or western food was served. I did not find the food palatable. I was very pleased and impressed by the way Garuda handled immigration and transfer for tho...

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2/22/2019 Jonathan Rodden

✅ Trip Verified | Flew on the GA 862 Jakarta to Sorong. The check-in and security process was quick as the airport was not so busy. The Garuda Business Class lounge is ok as was the wi-fi, however as I have pointed out in other posts there are no non-sugar soft drinks available in the domestic lounge. It the flight take off tim...

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2/21/2019 Anand Danani

✅ Trip Verified | Melbourne to Jakarta. I've been trying to change my return flight from Jakarta where I booked directly with Garuda website, and the experience has been so painful so far. Their number isn't always reachable. Try contacting them via email and they get back with a canned response. And their live chat is pretty m...

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2/16/2019 Oemar I, Boeing 737-800 (738) seat 43K

very nice seat, it may be located at back but it will give you the best view because you can see the sky and the sea while still seing the winglet

2/16/2019 Oemar I, Boeing 737-800 (738) seat 28K

Glad I changed my seat that has actually being checked in by my friend in 27K. this seat is standard but they have a window.

2/13/2019 John Curtain

✅ Trip Verified | Bali to Melbourne. I enjoyed the flight. The late night snack could have been better. But the drinks and breakfast were fine, as were the flight attendants and IFE. There was a slight delay in departure, but it was no big deal. It's a pity they charge such an exorbitant price to select our own seat. Also, no m...

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2/12/2019 John Curtain

✅ Trip Verified | Lombok to Sumbawa. Unfortunately, yet again my flight was changed at the last minute. From 12:40 to early in the morning! I was lucky I was able to check the internet and my travel agent was able to contact me. Otherwise I would have wasted a whole day. It is frustrating spending my whole holiday wondering if ...

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2/12/2019 John Curtain

✅ Trip Verified | Bali to Lombok. Unfortunately the times kept on changing over and over for this flight. What should have been a short connection from my Melbourne to Bali flight meant a wait all afternoon. I was lucky I was able to be shown around Denpasar by a travel agent. This is not acceptable for what is supposed to be a...

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2/12/2019 John Curtain

✅ Trip Verified | Melbourne to Bali. It was a pleasant flight. Good service, friendly staff, very tasty food. The IFE was quite good as well. Food was offered 3 times. Drinks and snacks, lunch and drinks and ice cream and drinks. My only complaint is the enormous fee for selecting a seat. Also, because my connecting flight to L...

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2/11/2019 Jonathan Rodden

✅ Trip Verified | Flew GA 087 London to Jakarta via Denpasar. Garuda Indonesia has now moved to Terminal-4 at Heathrow and the check-in area is much better than that of Terminal-3, which they previously used. The check-in process was fast and efficient as was clearing the security process by going through Fast track. Garuda are ...

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2/5/2019 SeatGuru User, Boeing 777-300ER (77W) v2 seat 10E

I don't quite know what your reviewer (comment dated 17th Jan 2019) is talking about. I recently flew the same route and thought the flight, the seat, and the service, were excellent. The plane isn't old, it was clean, and left on time, my IFE wasn't broken, my food was excellent and well presented and, like the previous reviewe...

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