Air Canada

Fleet


Customer reviews

10/26/2019 F Nalorda

✅ Trip Verified | Toronto to Venice. No TV or in-seat entertainment. Poor meals for me. Clogged sink in the restroom. Small space for luggage. I was expecting more, I am very disappointed definitely will try to avoid flying with Air Canada rouge in the future.

10/24/2019 Eric Levesque

Not Verified | Fort McMurray to Bathurst via Montreal. Paid $905 dollar for a flight that got cancel in Montreal. I can only get a flight in 24h. Gave me $20 dollars to eat and no hotel to stay at just a number to call for a discount. I wait on the line for 15 min to be told they don't have any more rooms with a discount call ba...

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10/24/2019 G Pierce

✅ Trip Verified | Sudbury to Calgary via Toronto. When I booked my ticket, from Sudbury to Calgary the Air Canada website did not show any available options. I had to book Sudbury to Toronto and Toronto to Calgary separately in order to get from Sudbury to Calgary - the website did not do this automatically. The only Toronto-Cal...

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10/23/2019 Christopher Neep

✅ Trip Verified | London to Vancouver. Pre-boarding and on board service all quite good. The service was professional and attentive all through the flight. Food could have been better; Air Canada do not appear to have changed their menu on this route for over a year. IFE quite good though BA offer a wider choice on this route....

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10/23/2019 D Keanes

✅ Trip Verified | Toronto to Vancouver. I fly with this airline weekly for work. On Board the bigger the plane, the tighter the space, very uncomfortable. There have been a few times where attendants have skipped over me on flight. When I ring for service I am again ignored . Today my luggage was left at my departure. So disap...

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10/21/2019 S Shua

Not Verified | Worst airline ever. Highly unorganized. Never ever going to travel again with this one. Rude staff at the boarding. We were traveling from Montreal to Toronto and they didn't give us any seat though we paid the full amount to buy the tickets. And when we approached the person on the gate - he was too rude to liste...

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10/20/2019 Georges Sioufi

Not Verified | Brussels to Montreal. What an improvement over my last flight. This time, the food made all the difference. The vegetarian meal was excellent: full of flavour, quality ingredients and was an appropriate size. Red wine on board was delicious as well. I had decided to abandon Air Canada for international flights un...

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10/19/2019 Robert Lennox

Not Verified | Toronto to Orlando. I tried to checkin today for my wife and I and found out that they had put us in separate rows even though we booked these tickets 3 months ago. I called and they wouldn’t move us even though there were two emergency seats open. This occurred after they notified us 2 months ago that our flight...

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10/17/2019 Abdallah E, Airbus A319 (319) rouge seat 21B

Rediculously little legroom. My 192 cm frame was wedged in between my backrest and the seat in front of me, with NO room whatsoever to move my legs. Futhermore a potentially lethal situation in row 18 where there are seats blocking the emergency exits. They really try to cram in as many passengers in as possible.

10/16/2019 Salem Ghawi

Not Verified | London to Toronto. This was a smooth flight, and the landing was not good, food was not good, flight attendants were ok, it was a clean plane, and the seat was comfortable.

10/16/2019 Edwin Del Rio

✅ Trip Verified | Montreal to Seattle. It all started with them making check my vest because it had studs and spikes. Then my flight was delayed a ton and they didn’t think it’d be an issue with me landing 5 minutes after boarding started on my connection. I brought this up to customer service multiple times and they just shrugg...

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10/16/2019 Pamela Schmidt

✅ Trip Verified | Toronto to Munich. The stewardess I spoke to about making sure my Border Collie was on the plane was great! She took my seat number and name and got back to me saying she spoke directly to the gentleman who put her on the plane. Although I panicked because she didn’t get back to me right away and I asked anoth...

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10/15/2019 B Richelle

Not Verified | Dublin to Toronto with Air Canada. 7+ hour flight. Boarded and took off quickly. Really wonderful staff and captain. Very proud of what they do. Multiple announcements to keep us in the know throughout the flight. Actually great food.

10/14/2019 Alan C, Airbus A320-200 (320) seat 2A

Seats 2a 2b 1d and 1f have less legroom. No compartment for storing bags

10/14/2019 J Richardson

Not Verified | I would like to express my gratitude for some outstanding customer service I experienced from ground crew from Las Vegas to Vancouver. I am an 80 plus-year-old lady that was not looking forward to all of the walking and stress of going through customs when we reached Vancouver. I was blown away with the attentive ...

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10/13/2019 Anonymously, Boeing 787-8 (788) International seat 1K

Air Canada has a great Business Class. This was a perfect seat flying west so the sun was on the other side.

10/13/2019 Gary Nichols, Airbus A319-100 (319) seat 22E

If all airline seats were configured like this plane, I would never fly again. It seems that the seating arrangement for this flight is for the maximum number of passengers and minimal comfort.

10/12/2019 M Serge

✅ Trip Verified | I will write this review as honest, and fairly as I possibly can. By far, Air Canada Rouge is the worst airline I have flown in years. Even compared to other countries ultra budget airlines, AC Rouge sets the standard for negligence and incompetence. I will elaborate, on a beautiful October day, flight from Tor...

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10/12/2019 J Shipra

Not Verified | I have been flying Air Canada - Toronto-Delhi-Toronto for the last 3 years (Premium Economy and Business), at least once a year. The service has been good and bad i.e. not really consistent but nothing so bad that it would motivate me to take time out to write a review. However, this time when I was flying direct...

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10/11/2019 Susan Gerard, Boeing 777-300ER (77W) International Layout 1 seat 34H

This is an aisle seat. The space is limited at best but this particular seat was faulty and did not recline at all so obviousy did not offer even the slightest ease of comfort for a long haul flight. Also, there was a "bulkhead" fixture under the seat in front, so little room for my feet plus hand luggage.