KLM Fleet

1505 KLM reviews

6/3/2019 S Gan

✅ Trip Verified | Milan to Amsterdam. KLM just made the worst day of my life! The whole operation and customer service is a joke. They oversold their tickets and put me on the waiting list twice for both of my return flights in the same week. I checked in online early, selected seats, and even traveling with my boyfriend who go...

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6/2/2019 FATIII Aviation, Boeing 777-300ER (77W) seat 6K

6K is a bulkhead seat in Business. It has the extra foot space because of there is no seat in front. Row 6 is also after door 2 and the economy galley. However, it is not annoying as you would expect.

6/2/2019 J Versteen

✅ Trip Verified | Paris to Amsterdam on a new 737-800. Boarding was done quickly and the flight was quite full. We had seats 26E and F, which are behind the wing. The interior was equipped with new slimline seats with USB-ports and a adjustable headrest, and the seats were quite comfortable. The legroom was also okay for this s...

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6/1/2019 H Marleen

✅ Trip Verified | Xiamen to Luxembourg via Amsterdam. Customer service hotline not helpful / efficient in context of ticket rebooking, contacting airline and not any form of willingness to help. Even for 15 hours flight rarely drinks, snacks or good food. If you want water or drink or snack you must go to front on own initiativ...

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5/29/2019 Abdallah E, Boeing 787-9 (789) seat 19A

The seat seems to be old, no much leg space then any other airlines. The movies are not updated to latest ones, either old or average rated films.The food is good, the staff is good

5/26/2019 Shivani Joshi

✅ Trip Verified | Amsterdam to Singapore. I had heard from colleagues that airlines give you good treatment if you book them for your honeymoon. With this expectation I contacted the crew and informed them of it, they acted cute and nice at first. Later a lady bluntly asks us for our passports and informs us how they cant give ...

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5/19/2019 Ivana Domic

Not Verified | Luxembourg to Oslo via Amsterdam. Early morning flight from Luxembourg to Oslo via Amsterdam. Shortly before boarding they announce there is a technical problem. About 45 minutes later I call KLM for advice whether to rebook immediately for fear of missing the connection in Amsterdam. Person on the other end is o...

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5/18/2019 R Varjit

✅ Trip Verified | Delhi to Amsterdam. I am very pleased with staff and services of KLM. My economy seating was upgraded to Business with miles. Staff at Delhi airport was kind and professional. Lounge staff, airline staff was courteous and polite. I thank airline and their staff for outstanding service.

5/17/2019 F Larceyes

✅ Trip Verified | This International Delta flight was operated by KLM on the return way. I missed my connection due to delay in Berlin at take off and was off-put by the just okay behaviour of the crew. Messy on boarding, very light apologies when we started to face heavy delays, scarce information, except at the very end. At ...

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5/16/2019 Janice Atlay

✅ Trip Verified | Manchester to Delhi via Amsterdam. The poor relation in business class travel. Shocking customer service when our flight was delayed all other connecting flights overbooked - re-routed us to another airport - had to arrange our own taxi to drive over 300 miles - we had a 10 hour delay and will find a loop hol...

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5/14/2019 Hazel Gibbs

Not Verified | Amsterdam to Oslo. Flight KL1147 was delayed by 1 hour. The first reason given was “late arrival of incoming aircraft”. The second reason was “strike in France”. The third and later excuse from the flight deck was “new system of air traffic control”. I had preciously noted that this week this flight had been dela...

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5/13/2019 Michael Hughes

✅ Trip Verified | Amsterdam to London. Never fly KLM. They overbook flights leaving your journey stressful and unplannable. Was not communicated to me at all why I couldn’t check in my flight remotely online when I got the hint and then going to airport I wasn’t given a seat.

5/12/2019 N Charlin

✅ Trip Verified | Berlin to Amsterdam. I will certainly never fly with KLM again. The flight wasn’t a nightmare but it was definitely one of the worse ones I’ve been on. While it was severely delayed that is not why I am rating it so low. My issue with the flight lies mainly in the impolite attitude of the stewardesses and the ...

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5/12/2019 L Karmitsza

✅ Trip Verified | Gdansk to Split via Amsterdam. A nice KLM journey, all in scheduled time, without problems, like for budget flight on a short distance, good service. Pleasant, nice staff. I have made several KLM flights a week, still the same sandwich is tiring, however it was not a big problem.

5/9/2019 J Gansen

✅ Trip Verified | Helsinki to Amsterdam. My first experience with KLM was about 2 years ago ( AMS-Malaga & return ) and it was horrible. On May 1 I was re-booked by Finnair to fly with KLM due to a delayed flight from BKK. On board food was tasteless plus a horrible service provided. Had 1 hr 40 minutes lay over in HEL which I ...

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5/9/2019 P Sallis

✅ Trip Verified | Montreal to Amsterdam. Horrible business class seat. This aircraft was in the old business class cabin configuration, and I must say that I never would have thought of a frontline European airline being able to offer such dysmal seats and amenities. I have seen these seats previously over 10 years ago in some o...

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5/8/2019 T Henry

✅ Trip Verified | My partner and I were travelling from Rome to Edinburgh via Amsterdam on 7/5/2019. Unfortunately, the flight from Rome was delayed due to factors outside of KLM's control, and we missed our connection. The KLM team were very professional and helpful. They apologised to us in person on the flight and advised us ...

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5/8/2019 Dan Grew

✅ Trip Verified | I am a fairly regular and satisfied user of KLM in Business Class, albeit normally long haul. On this occasion it was a relatively short flight from Amsterdam to Malaga with my family. Check in was speedy but no notification was given that there was an aircraft type and configuration change (already known at c...

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5/7/2019 Alistair Shearing

✅ Trip Verified | Bristol to Prague via Amsterdam. My flight was delayed from Bristol, so missed our connecting flight, spent 8 hours in Schiphol, then flew to Prague alone and spent the night and next day on my own while the rest of my party stayed together, got a nice hotel and €250 compensation. Apparently I wasn’t eligible ...

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5/3/2019 Abdallah E, Airbus A330-300 (333) seat 17J

To add to the reviews on business class, some of these are now out of date for this plane. I did not travel business class on this particular flight however since the pictures and many reviews on here, KLM have updated all of their A330's with the new World Business Class with the "pod" like seats which are fully flat, as oppos...

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