Customer reviews

6/20/2019 S Jones

✅ Trip Verified | Darwin to Dili. An excellent flight - really surprised by the high quality. Early morning departure from Darwin led to a pretty generous breakfast - frittata, yoghurt, coffee and juice. Pretty amazing for an hour-long flight (and significantly more generous than what we received on our flight up from Melbourne...

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3/11/2018 Keith Joseph

✅ Trip Verified | Darwin to Dili. The Embraer 170 seats 76 passengers, all in economy. Airnorth (the Australian, not the Canadian company!) runs regional services across northern Australia, including one international flight to Dili, the capital of Timor Leste (East Timor). It is the shortest international route flown out of Au...

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8/17/2016 Bill Anawalt

Dili to Darwin. Please avoid Airnorth if possible when flying to and from Dili, Timor Leste. You would be better served to fly via Nam Air or Citilink via Bali. AirNorth was 3 hrs late today resulting in my young children missing their connecting flight in Darwin to Brisbane costing me $700 to purchase alternate connecting fligh...

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6/22/2016 Mick Giles

Connecting Airnorth flight to PER via BME. Outbound flight delayed nearly 90 minutes as late departing from Darwin (the origin of this two stop flight). Connecting flight at Broome was held for transferring pax, bags made it through and were first off carousel at Perth. Very impressive that the flights were held, great service i...

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4/18/2016 Roger Stone

✅ Verified Review | Airnorth (Australian Airnorth that is) code-sharing with QantasLink has recently commenced a mostly daily non-stop service from the almost new Toowoomba-Wellcamp Airport to Melbourne (and also does a Toowoomba-Cairns run as well). I thought I'd give it a try for a business trip and was pleasantly surprised. ...

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11/7/2015 G Stevens

My experience on Airnorth was exceptional, with their super comfortable seats coupled with amazing service. The cabin crew were constantly doing rounds making sure we had everything we needed and serving us drinks, meals and even warm cookies! Our flight was not at all delayed, and our baggage was out for us in no time at all! I...

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10/24/2015 Gordon Chirgwin

The Airnorth flight did not get off to a good start - having been delayed by an hour. Once in the air, service was efficient and effective. The in flight food was satisfactory. The seats are adequate, with sufficient pitch and recline to not cause any issues. The tickets were bought on special, giving good value for money.

3/4/2015 M Sofko

Had another wonderful flight from Whitehorse to Vancouver. Disappointed that's had to transit via Kelowna however. Makes a relatively short flight into a long one. I was also very disappointed in the agent boarding the aircraft. Very rude and poorly trained. First denied me boarding for invalid ID that's had used to board the Ai...

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2/24/2015 M Sofko

Flew YVR-YXY-YVR. Flights both left on time and were pleasant and smooth. Flight Attendants were very friendly and helpful throughout the flight.

7/15/2014 D Olsson

I have to put in some severe criticism of Airnorth's customer service during the ash cloud disruption in June. My original morning flight on Sat 31 May Dili-Darwin was cancelled - fair enough. Airport staff thought it might operate in the afternoon and sent us home. The call centre told about midday that they hadn't decided what...

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6/30/2014 Michael Little

Darwin to Kununurra in an E-170. Comfortable 2-abreast seating and a smooth flight. However there was a confusing beginning in Darwin as the departures screen said "go to gate" but did not give a gate number! Eventually a barely audible "last call" announcement was made. The service on-board was friendly. A pack of two small muf...

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4/27/2014 M Rowe

DWN-TSV then GCA-DWN - April 2014. Flight down was direct on time and with good inflight service. Return flight via MT ISA less pleasing mainly because the FA's jammed us all together despite a number of rows of empty seats at the front of the plane. I hate having to ask to move once seated and with carry on in the o/head locker...

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4/19/2014 Lynn Morshead

TSV-DRW-TSV: We chose to fly with Air North because of good connection flight times when returning from our overseas holiday. We arrived in Darwin at 4.50am after being in transit for 12 hrs from an overseas destination we were scheduled to fly back to Townsville on the 7.00am flight which was perfect. Air North changed the flig...

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3/30/2014 E John

TSV-DRW-TSV flight out on time the aircraft was clean and comfortable certainly more personal space on the Embraer 170 then you get on other economy flights in Australia. The cabin wasn't full so after take off it was a matter of grabbing a pair of seats to myself. A light morning meal of sandwiches water coffee/tea and a small ...

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8/18/2013 S Altham

Broome to Kununurra then Kununurra to Perth on ERJ 170. All flights on time fairly basic food but professional cabin service with 2 FA's keen to please. Seat rows are 2x2 and the seat pitch seems to be greater than economy in the newer 737's operated by Qantas mainline. A neat little aircraft. Love their direct service now three...

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8/18/2013 P De Figueiredo

Return DRW-DIL. Efficient boarding on-time helpful cabin attendants. Flight out provided minimal catering though this was a late afternoon flight. Return flight was early morning good breakfast akin to what I would normally have at home. In-flight magazine had really interesting articles and was adequate reading for the one hour...

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7/12/2009 Michael Little

Kununurra-Broome in an ERJ-170. A very pleasant flight. The seat pitch and light refreshments were fine for such a short leg. The seats have comfortable adjustable headrests. The service was friendly and the flight departed and arrived 20 minutes early.

11/25/2008 G Gruber

DPS-DRW on Embraer E170. This is a great little airline and a great little plane. Comfy seats with plenty of legroom free alcoholic drinks and a hot snack. They even served double drinks which is something I hadn't encountered in economy in a long time. Meal was a choice of hot meat or chicken pie plus cheese and crackers and a ...

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