CityJet

3.1
97

100 CityJet reviews

5/10/2019 Daniel Hornett

✅ Trip Verified | I was on an Aer Lingus flight operated by Cityjet. My flight was late due to weather in London, and my original flight got cancelled, but I got put onto a flight 55 minutes later. The flight itself was OK. The seats on this little Avro are very cramped. Cityjet uses a 3-3 configuration instead of the standard 3...

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9/10/2018 Derry Temple

✅ Trip Verified | My partner and I took a flight from Dublin to London with Cityjet. The flight was delayed several hours due to weather conditions and they changed the destination from London City to London Southend which is some distance away (Apparently they cannot fly into City after 10pm). While they initially offered to gi...

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8/23/2018 K Edwards

✅ Trip Verified | Flight was 2 hours late - they couldn't keep their story straight whether it was because of 'wind' (another aircraft going to London took off 20 mins after ours should have) or 'technical issues.' Then we boarded and the air con was broken. In Tuscany in August. Whole plane dripping (literally) in sweat. I coul...

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7/18/2018 E Chalini

✅ Trip Verified | London City to Florence. I am utterly appalled by this airline. Not only were we diverted mid-flight from Florence to Pisa because of a technical fault (we were delayed in take off also by a technical fault - unclear if it was the same one, but the aircraft was rather old and shabby, and the toilet stunk to hi...

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7/11/2018 L Walsh

✅ Trip Verified | Dublin to London City. Our Sunday evening flight was cancelled we were not informed until we got to the check in, there were no more flights available that night. the help desk was closed, we were sent after 3 hours to a hotel and put on aer lingus flight Monday to Heathrow. Not in business class in economy an...

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7/3/2018 Zafrullah Hamzah

✅ Trip Verified | This City jet flight was operated for Air France. After arriving with an Air France flight in Paris from Singapore this Paris to Dublin flight was a big letdown compared to the service with an actual Air France flight. First of all after everyone has boarded their system recorded an error in their reservation ...

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6/21/2018 M Gallian

✅ Trip Verified | Genoa to Paris. This was an Air France flight operated by local carrier CityJet. Everything was done through the Air France website and I was able to upgrade to business class for around €200. The business class seat was probably one of the smallest seat I ever flown, however the service was fantastic and for ...

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6/1/2018 John Cleere

✅ Trip Verified | Dublin to London City. I booked expensive flight due to family emergency. My return flight has been changed from London City to Southend. Reason given is staff shortages. This is most inconvenient and not what they advertise. No response from cityjet or offer of compensation. Never again.They continually brag ...

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3/1/2018 Eelco van den Heuvel

✅ Trip Verified | Brussels to Milan Malpensa. With only 29 euros, including drink and snack, this flight was a real bargain. CityJet flies this route on behalf of Brussels Airlines with a rare plane in the west: the Russian built Sukhoi Superjet 100. This turned out to be a rather silent, 2-3 seating plane, with a good legroom....

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2/24/2018 Christopher Rainbow

✅ Trip Verified | London City to Dublin. The website is easy to use. Check-in and boarding were well organised. Staff neatly dressed and and welcoming. A drink is included in the cost of the ticket as well as a small snack. Departed on time and arrived on time too. A very pleasant short flight.

10/1/2017 R Heales

✅ Verified Review | We were booked on Cityjet flights from Birmingham to Innsbruck as part of an Inghams charter. I have to say we were apprehensive, never having heard of the airline before, but that soon disappeared once we were actually on the flight. The aircraft was spacious, in that the seating wasn’t cramped as on many f...

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6/24/2017 C Broughton

✅ Verified Review | Dublin to London City. The lady who checked me in at Dublin was lovely. I saw her help an elderly gentleman and she did so with kindness and professionalism. Boarding was efficient and the interior of the aircraft was clean and the crew were polite and worked hard. Arrival was on time and baggage delivered p...

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6/15/2017 E Nallieden

✅ Verified Review | Amsterdam to London City. Flown with CityJet 3 times in the last month, either as KL or AF branded via wet lease. Every flight has been delayed by at least 30 minutes, all with different weak sounding excuses. My last flight was a joke, first they could not open the door, which delayed the plane by 30 minut...

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3/23/2017 H Nyman

✅ Verified Review | Flew CityJet from Dublin to Paris. Boarding was very confusing since both doors of the plane were used, but I could not see any information about which rows should use which door. Apparently no one else saw it either since lots of people tried to pass each other inside. Once seated everything went smoothly, ...

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2/27/2017 Jasper Schaap

✅ Verified Review | London City to Amsterdam. My KLM flight from LCY to Ams was cancelled due to a heavy storm at Amsterdam and I was rebooked to a partner flight operated by Cityjet. Obviously this flight was impacted by the storm as well and we faced heavy delays (5,5 hours), nothing Cityjet could help given Schiphol was faci...

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2/26/2017 Philippe Larche

✅ Verified Review | London City to Bordeaux via Paris. This is the second time I was flying with them, and the second time I experienced the same problem. When I registered, I was told my plane would be 45 mins late. Then, we had successive messages "next info in 30mins", and it ended up with a cancellation of our flight 2 hour...

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2/4/2017 V Dalema

✅ Verified Review | Florence to London City. Very unpleasant experience my first and only time flying with Cityjet. The flight was delayed due to weather which ok it happens! Then it was diverted but arrangements were made and eventually we made it to City airport. The most unpleasant of the flight was the lost luggage and the ...

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11/8/2016 Ferry Wolff

✅ Verified Review | I flew CityJet from Amsterdam Schiphol to London City. The flight was fully booked and the ground crew suggested at the gate to have our carry on luggages loaded into the baggage compartments because the overhead bin wouldn't be able to accommodate all luggages of the passengers. Very well solved by the crew...

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10/16/2016 Liam Gavin

Dublin to Paris CDG. Business Class on Cityjet RJ85 the middle seat is left empty. In fact there were only a few business passengers on the flight, so each passenger had an entire row of seats. The RJ85 is renowned for being very quiet, and the flight was most comfortable. Within the limitations of operating Business Class simpl...

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7/21/2016 J A Bord

✅ Verified Review | CityJet flight from London to Paris initially planned to take off at 6.10pm, delayed until 6.55. Passengers called for boarding, waiting in 30 degree heat for 30 minutes in a small room, until an announcement that the flight was further delayed by 1.5 hours. Compensation of £5 for refreshment. Another boardi...

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