Eastar Jet

Customer reviews

4/10/2019 K Tan

✅ Trip Verified | Seoul to Jeju. Firstly, the flight delay more than half an hour. Secondly, very bad experience of turbulence. The airline should announced the weather condition.

11/2/2018 S Kan

✅ Trip Verified | Very disgusted by the unprofessional customer service from this airline. We bought round trip tickets from this airline for Incheon to Ibaraki. We chose this airline because we could use the airport in Ibaraki and not many flights offer this. When we were coming back home from Seoul to check in to our flight, ...

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8/19/2018 Xin Tang

✅ Trip Verified | I am very upset with Eastar Jet service. My wife and I took the flight from Jeju to Seoul (Gimpo airport) ZE206 on August 18th 2018. After I landing at Gimpo airport, we found the my suitcase was broken - one of wheels of my suitcase was broken (but the broken wheel still on the suitcase). We didn't report to...

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10/25/2017 J Mallin

✅ Verified Review | Incheon to Fukuoka. Never going to fly with this airline again due to its incompetent staff members. I arrived at the airport this morning to take the flight from Incheon. First the self check in didn’t work, so I had to stand in their long line which took about 40 minutes. I was already late and was scared ...

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7/13/2017 M Han

✅ Verified Review | Taipei to Incheon. I wanted to change my return flight a month before the flight, I couldn't find any contact number on their site. I contacted the ticket agency I used to see if they could change my flight, but they couldn't. So I had to buy another ticket. My flight to Incheon, we were sitting on the tarma...

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10/17/2016 Huong-Giang Dang

✅ Verified Review | We chose Eastar Jet because of its reasonable price for the round trip from Seoul Gimpo to Jeju. First, we made booking for 6 pax, name of one of us is lack one word so we submitted to correct. Immediately, I received a call from Seoul to let me know how to change and remind me via email. On the day of fligh...

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6/7/2016 Robert Wood

✅ Verified Review | A good experience overall with Eastar Jet flying from Jeju to Gimpo. The flight was cheap and easy to book on the airline's website. I was sent an email a couple of days before flying. Pity it was only in Korean. I assumed it to be a routine one that airlines commonly send and assume I was correct as there w...

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5/4/2016 T Song

✅ Verified Review | Horrible experience from Tokyo to Seoul with Eastar Jet. Mechanical problem with the airplane an hour before takeoff. Instead of booking the passengers on other connecting flights, the airline staff suggested we cancel our tickets and self-book on to other flights. Finally, after 2 hours of this ridiculousne...

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3/26/2016 Gregory Martinez

✅ Verified Review | Seoul Incheon to Tokyo Narita with Easter Jet. This was a low cost airline but everything was fine. Check in took five minutes. I paid extra for a bulkhead seat and it was worth it. The seats were quite narrow but bearable for a two hour flight. There was just a small drinks run and no food available but, as...

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3/2/2016 Igor Chernyak

You get what you pay for with Eastar Jet. Both flights from Cheongju to Jeju were on time. Check in really fast and efficient. Aircraft is not new but well maintained. Leg room is fine and the seats were really comfortable. Flight attendants were smiling and water was served right after take off. For such a short flight it was t...

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12/20/2015 B South

Chose Eastar Jet as they were (by far) the cheapest on the route. With travel from central Seoul to ICN, the flight itself, and then travel from NRT to central Tokyo, time really shouldn't be your biggest concern. On both legs, the staff were lovely and spoke decent English. The legroom was nothing to write home about, but I'm t...

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11/20/2014 J Halley

Trip to Seoul. Price is unbeatable and cheapest option. Flights early and free juice and water offered which is unusual for LCC. Outbound aircraft was B737-700. Emergency row at the entry door has masses of leg room. Interior looked tired and forward toilet door was faulty. If there is a downside to choosing Eastar it is that th...

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3/31/2014 J Halley

A relative newcomer on the HKG-ICN route operating B737-800 aircraft. We chose this carrier as it was the cheapest after Air India but with better flight times. Check in although at terminal 2 in HKG was fairly quick and effortless. Flight was on time and we were moved to emergency row as FA thought that it would be more comfort...

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