Eastern Airways

Customer reviews

12/22/2017 Darren Fielden

✅ Trip Verified | Aberdeen to Humberside via Durham Tees. Once again I have been let down by this Mickey Mouse airline. They are the biggest burglars charging 1st class rate for what I wouldn't even call a second class service. An example £480.00 return from Humberside to Aberdeen you can fly New York at that rate. Been delayed...

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7/22/2017 David Podger

✅ Verified Review | Southampton to Leeds. Eastern Airways bumped me off my flight to Leeds and I missed my son’s graduation as a result. For professional reasons, the only travel option available to me was an 08.35 flight from Southampton to Leeds which would just get me there in time, and a 14.00 return flight the same day. I...

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4/27/2017 P Trevor

✅ Verified Review | Booked a return from Leeds to Aberdeen at considerable cost. The outward leg was delayed as flight crew could not be found and operational issues being quoted yet again by the helpful ground crew. On my return again advised that Leeds Flight is cancelled and now flying to Humberside due to operational reason...

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2/18/2017 F Thomson

✅ Verified Review | Flew Eastern Airways from Newcastle to Aberdeen. I was most impressed by the service on this flight - a complimentary drink & snack was a very nice gesture. The flight was very smooth even though there was bad weather in Aberdeen! The air stewardess was very polite & professional & could not do enough for he...

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11/29/2016 P Trevor

✅ Verified Review | Aberdeen to Leeds. Once again a flight cancellation of the evening flight due operational reasons. Only 3 passengers on flight so cancelled and flown to Newcastle and taxi to Leeds. A new operator on this route is desperately needed to get rid of the cowboy style of Eastern and their total disregard for thei...

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9/20/2016 W Baxter

Flew Wick to Aberdeen with Eastern Airways. This service is now virtually useless and constantly late. Today almost 3 hours late and we're still not off the ground yet. 6 colleagues waiting for me to arrive in Aberdeen and another load of passengers stranded in Wick having missed business and holiday connections.

7/15/2016 S Brown

✅ Verified Review | Prices going up, service worse than ever. Now £450+ Aberdeen to Humberside, noisy, slow old planes and constant "operational delays". We could cope with the 1990s aircraft when they were on time but this airline is now a joke. Nearly half of my flights to various destinations have been delayed this year, tw...

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3/17/2016 Ian Mills

Generally, I'm full of praise for this airline but a number of tech faults on the Saab 2000's recently (including right now as I'm stranded at Leeds Bradford) has slightly shaken my belief in this company. Poor communications, apparently reducing reliability, lack of punctuality, no staff available at LBA, etc etc, what should b...

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1/23/2016 C Hickey

Southampton to Leeds Bradford with Eastern Airways, and found the flight pleasant. Boarding quick and cabin crew seemed friendly enough. The flight was a little pricey, but then all internal flights are. Aircraft (Saab 2000) was in good shape, but you could tell it's age judging by the decor of the cabin, but seats were quite co...

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1/22/2016 G Thomas

Humberside to Aberdeen with Eastern Airways, and the first time I have flown from Humberside and it will be the last. Arrived at the airport two hours before departure to check in for my flight only to find that Eastern Airways had no staff available on the check in or on the customer service desk. Contacted them by phone and wa...

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12/15/2015 Colin Hardy

First time I have used Eastern Airways so wasn't quite sure what to expect however I was very pleasantly surprised at the experience. The price was £98 return Leeds/Bradford to Southampton. This is about £40 more than the cost of driving. It would also take 10 hrs in total driving (especially through roadworks on the M1). The fl...

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11/25/2015 C Noble

I have to fly with Eastern Airways when traveling to and from work so I fly with them at least twice a month from Scatsta to Aberdeen. I have never known a flight to either land or depart on time, they always have delays on this route and its very time consuming. The planes we use are very cramped and noisy. If i didnt have to f...

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11/10/2015 James Friel

I have been using Eastern Airways for about a year now, traveling between Humberside and Aberdeen for Business. I started to notice that when I booked some flights it would say only 4 seats left and I would have to pay the middle tier over £200 one way! It was always the case I got on the flight to find that there would be about...

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10/15/2015 C Rogers

Flew Newcastle to Birmingham with Eastern Airways for the first time today, and found the flight comfortable and flight attendant polite, courteous and professional. The plane was loud but that's to be expected for a small plane. I would definitely recommend and fly again with them.

7/25/2015 Christopher Pell

I have used Eastern Airways for a number of years as my commute to work in the offshore industry. They have always been expensive and have the monopoly on this route. I note when another carrier recently went into completion with them for the Aberdeen route from Leeds Bradford their prices dropped dramatically. I used to book th...

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6/19/2015 M Craggs

Surprisingly good. First time with Eastern. Good check-in at NWI airport, quite efficient and speedy (except for the Norwich airport surprise tax) Boarding on time, nice friendly greeting on board. Good seating (1x2) - I chose the single seat. Good legroom, surprising good all round seat, quite impressive for a small airline. In...

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6/4/2015 Richard Brown

Due to a family bereavement I had the need to make a day round trip from Leeds to Southampton. Two options were available to me train or fly down. Despite not having flown for 25 years I chose the fly option based on cost and obviously journey time. What an excellent choice I made: I booked with Eastern Airways and had an extrem...

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4/12/2015 Paul Donnelly

Tuesday 7th Aberdeen-Newcastle. Service is terrible. I fly Aberdeen to Newcastle and know many who travel the same route through working in the offshore industry nobody has a good word to say. Prices are a fortune and customer service doesn't exist. I believe Aberdeen got voted the worst city in 2014 and when you deal with the s...

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12/18/2014 N Bond

Just flew in this evening from Aberdeen to Southampton via a short (25 minute) stop-over at Leeds-Bradford. Very short queue for check-in was followed by fast-track through security and then a very pleasant 45 minute wait in the Eastern Airways lounge before boarding. Aircraft was a comfortable clean fast and relatively quiet Em...

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11/12/2014 Nick Elton

Flew from Newcastle to Cardiff on the 6th November 2014. Arrived at the airport in good time to be told that the 0.640 flight to Cardiff was being combined with the 07.40 flight to Birmingham. This was due to that only 7 people were due to fly on the Cardiff flight and it wasn't economically viable to run the flight. Got bounced...

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