Georgian Airways

Customer reviews

9/13/2019 Nika Margitti

Not Verified | Tbilisi to Manchester. The only airline I would never fly with again. They were so rude and incompetent. There was a problem with my e ticket but they allowed me to proceed to the gate and the denied me boarding saying I should have had a paper ticket from Manchester. They denied me boarding with my luggage becau...

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8/26/2019 Anna Surma

Not Verified | Tibilisi to Amsterdam. This is one of the most shocking, scummy and poor airline I have ever flown with and I travel a lot! We booked flights with this airline to Armenia and then we had connection with this airline on our way back to UK via Amsterdam. They didn't informed us about cancellation and they didn't ca...

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8/19/2019 P Miller

Not Verified | Tbilisi to Gatwick. We are currently delayed at Tbilisi for 6 hours. We have tried to get the basics, like water and somewhere for the young children to rest. But we are getting fobbed off. The two airline reps have now disappeared. Its seams they are happy to deny even children the basic rights of water.

6/23/2019 Matthew Stevens

Not Verified | Gatwick to Tbilisi. Hilariously poor and incompetent airline. Even though we were the only flight leaving Gatwick past 11pm, somehow they managed to delay the flight by 1 hour due to a busy airport. Which was obviously just an excuse as we saw that the pilots and staff hadn’t made their way onboard until 5 mins a...

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4/29/2019 Alex Johnson

✅ Trip Verified | Check in was late opening and the agent was very unfriendly. However there was no queue. Tbilisi Airport is very easy and quick to navigate through, and Georgian Airways use a third-party lounge (Prime Class) which you see as soon as you get through passport control. The lounge is fantastic. Boarding was very q...

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12/26/2018 B Serle

✅ Trip Verified | Gatwick to Tbilisi. I purchases tickets in August, for a November flight. We were arriving from the US to Gatwick, and were to connect same day from Gatwick to Tbilisi. Georgian Air decided sometime (September? October?) to change to a fall schedule, which did not include a monday flight to Tbilisi. Georgian A...

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10/4/2018 Scotty Hawkes

Not Verified | Gatwick to Tbilisi. Horrific experience. We booked in January for a 50th birthday - Georgian cancelled our return flight with a week's notice. No apology. Refused to rebook us on an alternative carrier despite this being in their T&Cs. Said they could not book us on Baltic Air - even though they have a code share...

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10/1/2018 P Gerana

✅ Trip Verified | Pros - Direct flight from Barcelona to Tbilisi. Competitive prices. Aircraft is comfortable. Cons - Can't choose your meal, No in-flight entertainment. Aircraft is rather small (Embraer 190), yet comfortable. Can't beat direct flights and good prices, other than that it just feels like a cheap low-cost airline...

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9/2/2018 Nneyra Pass

Not Verified | Gatwick to Tbilisi. Not a good airline. Flight was expensive and I expected a better experience on board. There were seat back screens but they weren't on for either of my flights. No meal choice and food was the worst I've ever had on a plane, no fresh ingredients. The only drink was water or alcohol, tea, coffe...

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8/3/2018 P Burton

Not Verified | Gatwick to Tbilisi return. First flights on Georgian Airways. Very impressed. Check in at Gatwick and Tbilisi was polite and efficient. Take off from Gatwick on time. Staff efficient but a little austere (probably language barrier). Food was good. Seat was generous with good legroom - especially on way back. Retu...

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7/13/2018 Adrian Davies

Not Verified | Tiblisi to Gatwick. I've already written one review of Georgian Airways which was submitted prior to my first flight with them but I've now returned from Tbilisi. I'd say that if you want a taste of what flying was like 25 years ago then Georgian is your best bet. There is no IFE, no choice of menu, unsmiling ste...

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6/30/2018 Adrian Davies

Not Verified | Four of us were due to to fly Gatwick to Tblisi 30/06 and return 09/07 but on 21/06 they emailed us to tell us that our inbound flight had been cancelled and asking to to contact them urgently about changing our return flight to either 7 or 11/07. We replied to their email 3 or 4 times without reply, we called the...

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6/23/2018 D James

✅ Trip Verified | Tbilisi to Prague. After having read the reviews, we were expecting the worst, but there was no reason for that. Tbilisi airport is new, clean and easy to navigate. Check-in was swift and although we had a connection on a different airway, with some magic the agent was able to label our luggage through to our f...

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5/17/2018 Mariya Vasylyeva

✅ Trip Verified | Kiev to Tbilisi booked for June 2018. It's terrible how they treat their clients. The airline just canceled the flight and do not answer any of my letters for two weeks. I wrote three times on FACEBOOK page - where they promised me to answer my letters but still no answer. I planned the trip for my mother. She...

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3/19/2018 S Neil

✅ Trip Verified | Tel Aviv to Tbilisi. I had an issue that I have not experienced in the hundreds of times that I have flown, which Georgian has failed to resolve. I booked a ticket and when I arrived at the ticket counter, they were unable to find my reservation. I dug further and found they cancelled it and made me buy a new ...

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2/23/2018 Michal Cupa

✅ Trip Verified | Service inconsistency. Flying two legs with Georgian Airways from Prague to Tbilisi and from Tbilisi to Moscow. Cabin crew was very efficient and pleasant. We were served a very good food. Overall a very pleasant experience. Unfortunately, flight from Tbilisi to Moscow on Boeing 737-700 was very different, now...

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1/9/2018 Marina Mkhitaryan

✅ Trip Verified | Tel Aviv to Tbilisi. This is the worst flying experience we ever had. First the flight is rescheduled for 4 hours earlier and we get the notice on the same day.then they fly us to Kutaisi instead of Tbilisi and just leave in the airport with zero information. No agent in the city. No information when can we ex...

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6/3/2017 Lars Bolander

✅ Verified Review | Tbilisi to Yerevan. This is a short trip with Georgian airlines. The flight time is just 25 minutes from Tblisi to Jerewan. Check in opened 2 hours before departure, helpful and nice staff. Transfer with bus to the small Canadair regional jet aircraft, nice interior just one air hostess. Mineral water was se...

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12/31/2016 Li Min

✅ Verified Review | Yerevan to Tblisi. First at the Yerevan airport check-in counter for Georgia Airways flight to Tblisi at 15:40, there were two counters. One of the counter system broke down leaving only one counter operational. We were behind the queue with the non functional system, and had to join the other one. We waited...

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9/20/2016 Richard Winger

In C class from Vienna to Tbilisi and back, connecting both ways on OS from/to New York. Both flights left right on time. Their C class is a comfortable 2x2 with ample pitch. Cabin service was kind and the food (aside from the main courses) pretty tasty. Too bad about the clueless check in staff in Tbilisi, who couldn't issue co...

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