Precision Air

Customer reviews

10/13/2019 L Kline

✅ Trip Verified | Zanzibar to Dar es Salaam. One thing I liked was that we were loaded by 0610 and departed even though the flight was not scheduled to depart till 0640 but when we arrived into Dar my bag had not been loaded. Why leave early without the bags? They had another flight arriving around 9 pm, but I was scheduled to d...

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7/6/2019 R Hunter

✅ Trip Verified | Zanzibar to Nairobi with Precision Air. I have to agree with others: This airline is a disaster. We also had to purchase new tickets when the original flight was cancelled (apparently there is no rebooking, even when the mistake was theirs!). I had flights cancelled both to and from Nairobi. They are unconcerne...

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6/20/2019 C Barton

✅ Trip Verified | Nairobi to Dar es salaam. I was rebooked on this flight by Kenyan Airways, due to Cancellation of KQ 488. My bag was left in Nairobi and up to now I have not received it. After many followup calls Was informed that my bag was found and it would arrive on the night flight of 17th June and delivered to me on th...

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4/4/2019 T Gan

✅ Trip Verified | Arusha to Dar es Salaam. I beg you not to take this airline. Both my flights were cancelled; causing me to miss my flight going back home. I had to buy new tickets ($900). What should have been a smooth 17 hour trip back home turned into a horrendous 50 hours of layovers and flights. After contacting Precisio...

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3/8/2019 A Andrews

✅ Trip Verified | Dar es Salaam to Kilimanjaro. Tanzania's worst airline, if you want all your flights to be canceled or late - choose Precision Air. Of the three flights, all three were delayed or postponed.

11/6/2018 Andrew Williamson

✅ Trip Verified | Arusha to Zanzibar via Dar Es Salaam. Be prepared to arrive without your luggage. Supposed to be direct but changed to indirect. Arusha airport is chaos. At Dar Es Salaam we were told to leave the plane. We then had to go via the transfer area and back onboard without any ID checks. About 50 passengers ended u...

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10/26/2018 Stella Mrisho

Not Verified | Kilimanjaro to Dar es Salaam. Airline number / boarding pass got changed 35 minutes before my boarding time just to be told that theres a delay of about 1 hour due to the weather. I do not mind that but the problem is how they communicated the changes - very poor customer service, even the supervisor could not as...

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9/22/2018 C Mears

✅ Trip Verified | Nairobi to Zanzibar. Do not use these, we unfortunately thought we were flying Kenya Airways. On our flight from Nairobi to Zanzibar, 80% of the passengers bags did not arrive due to ‘weight restrictions’. It seems this is a daily issue speaking to the hotel staff and airport staff. 24 hours later they did arr...

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7/21/2018 G Stoykovich

✅ Trip Verified | Kilimanjaro to Zanzibar. On the day of my flight everything went as smooth as possible. The plane was boarded quickly and efficiently, with sufficient announcements from the PR (that some people kept getting wrong, however), the plane departed a few times ahead of schedule, and landed half an hour earlier than...

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6/26/2018 J Mitchell

✅ Trip Verified | Our experience with this airline (departing from Zanzibar) was the worst experience we have had traveling. We weren't given any updates while waiting in the terminal. Our flight time was quickly approaching and we had to ask an airport representative what was going on, it was only after 30 minutes (and well pas...

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3/8/2018 B Markens

✅ Trip Verified | We have had 2 flights with precision air (our only two and last). One from Kilimanjaro to Zanzibar and one from Zanzibar to Dar es Salaam, which was supposed to be connecting to our flight to Amsterdam. Precision air was capable to cancel both flights. Our first flight therefore resulted in a delay of 4 hours....

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11/24/2017 C Massano

✅ Trip Verified | Kilimanjaro to Zanzibar. Worst airline ever. Cancelled a flight for the aftermath sending an email at 7pm of the day before departure. Put us in a flight 8 hours later, which left with great delay. Customers care unpolite and ignorant. No communication at all. Avoid like plague.

10/29/2017 Greg Quinn

✅ Verified Review | My Kenya Air flight was cancelled, and I was moved to Precision Air. I was assured multiple times (by both Kenya Air and Precision staff) that my luggage would be on the revised flight - but when I landed, no luggage. Precision Air did little to help get the luggage to me once found, and I personally had to ...

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10/12/2017 Philip Cutcher

✅ Verified Review | Flew Precision Air from Kilimanjaro to Zanzibar on ATR42 and a week later ATR72 Zanzibar to Nairobi. Both were on clean, modern aircraft's with good cabin crew who were meticulous on safety preparations. Both flights precisely on time and baggage delivered quickly. I was a bit anxious having read earlier rev...

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9/25/2017 B Vincent

✅ Verified Review | Flew Kilimanjaro to Zanzibar. Goodness me, the reviews here had me worried about booking Precision Air, but I didn't have much choice. But on the day everything was fine, the flight ran to schedule and my bag arrived at the other end. In-flight snack was a proper 50 gram pack of quality Tanzanian cashews, be...

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5/25/2017 L Rollason

✅ Verified Review | Kilimanjaro to Nairobi. This is the worst customer service I have dealt with. Our flight was booked for 4am. Prior to leaving for the airport we logged into Precision Air online and it confirmed that our flight was going ahead as scheduled. When we got to the airport at 1.45am, the airport was closed. At 4am...

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3/22/2017 D Vaarten

✅ Verified Review | Dar Es Salaam to Zanzibar. We flew the short hop between Dar Es Salaam and Zanzibar both ways with Precision Air. On both airports check-in was friendly and straight forward, every piece of luggage was weighted on an old school scale before being tagged. During check in in Dar Es Salaam I left a small folder...

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1/14/2017 R Webber

✅ Verified Review | Two flights with Precision Air from Dar es Salaam to Arusha and Kilimanjaro to Zanzibar. Both flights left on time and landed early. Check in was straightforward with no queues at both Dar and Kilimanjaro. The planes were old and the seating a little worn, but felt perfectly safe. Luggage also arrived, so al...

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12/23/2016 John Allwood

✅ Verified Review | A very bad experience. Arrived in Zanzibar on a direct flight from Nairobi JKIA. My bag did not arrive, which I would consider impossible on a short 90 minute direct flight where the bag was checked in shortly before the flight. Upon arrival I was told it would most likely be on the next flight arriving at m...

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12/20/2016 D Renchall

✅ Verified Review | I flew with my wife for our honeymoon from Johannesburg to Nairobi and then finally to Zanzibar. The flight with Precision Air was delayed by almost 2 hours due to them not having a plane ready. Upon arrival in Zanzibar, my bag was there, but not that of wife. After 3 days of constant badgering and calling t...

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