Skymark Airlines

Customer reviews

8/27/2019 Daniel Friedrich

Not Verified | Skymark is fine when all goes well. On the outbound trip from Tokyo to Shin Chitose my partner and I had no problems. Checking was done by machine and boarding was prompt. Inflight seats are okay, and legroom is okay for an LCC. The return trip never happened. We checked in and went to get lunch at the airport be...

Read More
2/10/2017 M Rayler

✅ Verified Review | Flew with this airline today from Sapporo to Kobe and the leg room was larger than most airlines I've flown with and the service was impecable. For a budget airline, it included 20kg luggage as well as a complimentary small snack and coffee during flight. I however purchased a Coke and Soup for 200 yen (appr...

Read More
8/18/2016 Pascal Pierre Saunier

I flew Skymark Airlines from Kobe to Tokyo Haneda on August 7th and I must say that I was pretty impressed by the quality of the airline. They do not provide any food but service is good. I had too much luggage and they only charged me ¥2000 for the extra 13 kilos I had checked. Seats are very comfortable and legroom is better t...

Read More
1/18/2016 S Siauw

Tokyo Haneda to Sapporo return with Skymark Airlines. First leg on Boeing 737-800NG. New cabin, comfy seat and generous legroom for a low-cost airline. Even though I didn't purchase any, the drinks and snakcs are sold at a cheap price. Departure and arrival on time. Return leg, delayed for 30 mins due to congestion at destinatio...

Read More
1/23/2015 Ton van Schaik

Flown Haneda-Chitose and Fukuoka-Haneda in the new A330. Very good seats almost like business class seats. (2-3-2). Service on board was excellent. Drinks and snacks for a small fee (about 100 euro for a coffee). Will fly with them again when in Japan.

8/8/2014 Farel Silalahi

Flew Tokyo Narita - Sapporo - Tokyo Narita. Flight from Narita was on time while from Sapporo to Narita was delayed for 1 hour. Overall flight was ok. Ground staff very professional.

1/8/2014 Mark Woods

I flew Tokyo-Sapporo-Tokyo. I was pleasantly surprised at the efficiency and professionalism of the staff. The crew spoke English. We departed and arrived on-time. The great price combined with the excellent service ensures I will fly Skymark again.

12/23/2013 E Krakowski

Very pleasant flight from OKA to ISG. Relaxed but very professional and friendly staff. At least one member spoke English. Maybe the least full flight I have ever experienced (10% in a B767): I was quite surprised that they use such a big plane for this route but it seems they only use this model on this airline. I had to buy a ...

Read More
3/14/2013 Joseph Walsh

Narita to Naha Okinawa recently. Flight was excellent. On time clean new aircraft and great flight crew. Check in and boarding no issues. Professional and friendly staff. Highly recommended for travel in Japan. I am a world traveller and have flown many airlines. Skymark is by far one of the best.

10/10/2012 Rob Smith

Haneda to Kagoshima return. Efficient and clean no-frills airline. You have to buy onboard refreshments (they only have drinks you'll have to bring your own sandwiches) but the staff were friendly so yes I'll fly them again. I recommend checking in as early as possible and asking for an exit seat: there's more leg-room.

9/3/2012 E Guitberg

Fukuoka-Haneda-Fukuoka Fukuoka-Naha-Fukuoka. Good budget airline for domestic flights in Japan. Great value if you get your tickets in advance and easy payment options through the convenience store make it very convenient. The only downside is getting a refund if you choose to cancel your flight is notoriously difficult. Also no...

Read More
12/7/2011 Ton van Schaik

Sapporo to Nagoya. Check-in and boarding very efficient. New airplane B737-800. Service onboard was ok although you have to buy your food/drinks. On arrival at Central Japan Airport luggage was already waiting for us on the belt when we came in the arrival hall. Will certainly fly them again when in Japan.

11/23/2011 G Sonde

HND-CTS return. Check-in were helpful - didn't depart on time. Didn't expect much but to our luck on a new 737. Interior/lighting was very good a/c was clean and a good crew. They don't really speak English so that could be a potential error. Catering was pay per piece. Would fly them again.

5/28/2011 Mark Carter

Kobe to Nagasaki and Kumamoto to Haneda. Both flights on time. Used their website for booking - all you need to get your boarding pass is the credit card you used for the booking. They do have an English website but don't expect much or any actual service in English at check in time. On both flights I appeared to be the only wes...

Read More
5/21/2008 N Lee

I was able to book online smoothly and easily. Service is no frills but competent. I did not find any particular language barriers during my travel and the rates are definitely way more reasonable than other bigger airlines for domestic Japanese travel. Checking-in and boarding were simple and efficient.

7/22/2007 John Doe

Skymark Airlines has some serious issues with the call centre. It is impossible to reach an agent and any attempts to do so are met with having to allow the phone to ring more than 30 times to then listen to a recording to tell you to call back or be prepared to be put on hold to then be put on hold for up to 20 minutes to then ...

Read More
2/14/2002 Vincent Hui

Skymark is a low-fare airline in Japan. I flow from Tokyo Haneda to Fukuoka. The crew are very friendly and polite but cannot speak fluent English. The B767-300 is clean but I am very disappointed with their seats. The seats are very cramped and it is nearly impossible to move out from the seat with the configuration of 2-4-2. A...

Read More
1 of 1