Air France


Air France Fleet

1391 Air France reviews

12/29/2018 SeatGuru User, Airbus A330-200 (332) seat 29ABJK

Seats 29 ABJK are at the door (more leg room but FREZING COLD) and too close from the toilets

12/27/2018 SeatGuru User, Airbus A320 (320) v2 seat 17C

The current refurbished cabins for AF within Europe are pretty much what one would expect for intra-Europe flights. Business class is simply a blocked centre economy seat. Seats recline- slightly, there is USB power located in the armrests at each seat. Nothing fancy, and I really think the seat pitch is now 31". So overall, on ...

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12/27/2018 J Davrina

✅ Trip Verified | Tokyo to Paris. The flight was slightly delayed from Narita Airport. The ground crew told me to hand my baggage to a certain counter, to which I was denied, because the baggage service was about to be closed. I was there at 9.40 and the flight was at 11.40. I was asleep when the meal was served but awoke whe...

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12/25/2018 Christopher Kwan

Not Verified | Paris to Venice. Air France ground crew were atrocious. They at random selected people to have their bags weighed. My wife and I were selected. Our bags were 10kg and 8kg which if added together was too much - for two people it was well under the limit, but they required us to check both of our carryons saying it...

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12/23/2018 Sasha Takeuchi

Not Verified | Paris to Tokyo Haneda. Firstly, the check-in counter in terminal 2E replaced the humans by machines. I’m not against that organisation. But It was completely jam packed, disorganised with just 5 or 6 assistant  for nearly a thousand passengers. There were a dozen flights that took off at the same time than the on...

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12/22/2018 Khrystyna Pryshchepiuk

✅ Trip Verified | Paris to Punta Cana To my vacation. My luggage was lost and 3 days I was without any clothes. So I came from winter to summer country. This was horrible. Once flying back, they lost package as well. I am shocked. I filed the claim for compensation and they never compensated. I do not recommend to use Air Franc...

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12/21/2018 Patrick Messier

✅ Trip Verified | Toronto to Paris via Nairobi. Ridiculous service which cut my expensive trip to Africa short and cause intense stress. Waiting 7 hours to be told the flight has been canceled and now waiting another few hours to receive a voucher.

12/14/2018 Victor L, Boeing 777-200ER (772) Three Class v2 seat 44L

Great seat for regular eco, great screen with usb , good movies , quite ok !

12/13/2018 Richard Callis

✅ Trip Verified | Paris to Sao Paulo. Simply the best flight of 2018. I have flown more than 70 times this year in all classes but this was head and shoulders above the rest. Everything about this flight was 10/10 except the service which was 20/10. I was flying Premium Economy but it felt like I was in First Class. The staff o...

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12/11/2018 Harold Scheuer

✅ Trip Verified | Boston to Riga via Paris. When arriving in Paris from Boston, we were greeted with never ending security checks. Duty free items that were purchased at the airport inside the terminal as gifts were unpacked, scrutinized, and handled without care. On the way back from Riga, we missed our connecting flight, and ...

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12/9/2018 Lydie B, Airbus A380-800 (380) seat 91D

91D is an upper deck seat. I found it to be a very comfortable seat with plenty of legroom and elbowroom for me, tall, long legs. I had space to put a messenger type bag under the seat and still have room for my feet.

12/8/2018 Mohinder Singh

Not Verified | Booked to fly to New Delhi from Birmingham changing planes in Paris, one hour to make it to the next flight which is a joke considering it takes 35 minutes to pass through security. Missed connection, no help from staff and made to pay hotel €120 plus food out of pocket for €150. Flew out the next day luggage did...

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12/4/2018 G Meares

✅ Trip Verified | Freetown to New York via Paris. Two very average flights, especially considering it was Business Class. No welcome drinks were offered on departure from Freetown; however, as the flight makes a 1.5 hour stop-over in Conakry, it was a long, long time before any drink or refreshments were offered at all. On both...

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12/2/2018 S Mandurakai

✅ Trip Verified | Paris to Bangalore. Air France takes off, flies, lands. Expect no more. If you get the edible food you like (or have pre ordered) and your checked in baggage, it is a bonus. If you are expecting courteous service just forget Air France. Even in business class you are treated like a piece of you know what. I ca...

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11/27/2018 R Kordel

✅ Trip Verified | Munich to Mexico City via Paris CDG. The check in in MUC went smooth and rather quick. The agent even accepted my 2 kg luggage overweight without complaining what was really great. The seat pitch on the A318 is horrible, very cramped. It was ok for the one-hour-leg but this is not premium level. Boarding the A...

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11/26/2018 SeatGuru User, Boeing 777-300ER (77W) Four Class v1 seat 39A

This seat should be labelled "bad seat". The emergency door protrudes quite a bit so you do not have much leg space, but what is worse is that there is no window and the curvature of the plane greatly decreases the space one would normally have. Terrible if you are a tall person like me. Luckily the flight attendant found me a...

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11/26/2018 L Marden

✅ Trip Verified | Paris to Bilbao. There is a luggage theft ring that affected several customers on this flight. Both luggages arrived, but the tracking tag, my name tag, and the sticker had all been removed. My name tag had been cut off. This happened to several bags on the flight. Clearly, someone connected to the baggage sys...

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11/26/2018 Karina Jensen

Not Verified | Cancun to Copenhagen via Paris. I'm not the type of writing reviews, but this was so bad an experience that it has to be shared here. We booked flights half a year before and called twice to confirm that it did not cost more to pay for extra baggage if we paid at the airport rather than online. But guess what we ...

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11/25/2018 K Lakivenko

✅ Trip Verified | Moscow to Santiago de Chile via Paris. This is the worst flight experience my wife and I ever had in our lives. My wife's luggage was checked in at Moscow and was supposed to arrive directly to Santiago. However, by the time of our arrival my wife's luggage was not there and the Air France representative told ...

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11/24/2018 SeatGuru User, Airbus A319 (319) v1 seat 8F

Extremely cramped -- minimal recline. Food served was a disgrace -- typical "la malbouffe" (junk food); my Doctor would not allow it -- on AIRFrance ? which once prided itself for its service. Fortunately, flight is only 2hr 10 mn...