Copa Airlines


Copa Airlines Fleet

271 Copa Airlines reviews

6/30/2019 M Roberts

❎ Not Verified | Rio de Janeiro to Boston via Panama. Poor communication-terrible troubleshooting! This airline is horrible. They don’t provide enough information to be useful to their passengers. Booked a business class trip to Brazil via Panama with an agent. Four flights later arrive in Rio 24hrs later even though there were ...

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6/26/2019 Abdallah E, Boeing 737-800 (738) v1 seat 5A

I do not understand why this seat is marked as "green", once it has reduced seat width and also for legs (you don't have a seat in front you, so for tall people the space for legs are shorter than other premium seats.

6/25/2019 Vladimir Rouvinski

✅ Trip Verified | Cali to Buenos Aires via Panama City. This was my first travel with Copa after a few years. I saw many improvements: newer planes, comfortable seats, smiling flight attendants, good catering and inflight entertainment on longer flights. All fights were on time. I think Copa will become my new choice for flight...

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6/24/2019 Janie Perez

Not Verified | First and last time I fly Copa Airlines. We arrived at the airport 2.5 hours prior to boarding time and we had to run to our gate. I don't know what takes this company so long to check people in. Copa check in was the only check in area that had a completely full line because they spend like 10 minutes per passen...

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6/14/2019 Nancy Alava

Not Verified | Quito to Panama via Orlando. Worst experience to date. I have been flying on Copa Airlines for the last 5 years or so, traveling at least once a year. The food used to be good quality, like real food, cooked to perfection, and they offered pretty much every drink you could want. Now I see the steady decline on th...

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6/10/2019 E Geare

✅ Trip Verified | Los Angeles to Sao Paulo via Panama City. The aircraft is rather dated, but the flight crew does their best. The problems are divided between quality and service Quality. The food is fair at best, There is no WiFi. Some planes have no power supply or private video. Seat are just ok. Service - the flight crew a...

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6/8/2019 Mark P, Boeing 737-800 (738) v2 seat 18F

Great legroom Exit row

6/8/2019 Shawnta Pride

Not Verified | Two days before my flight was scheduled to leave from Orlando to Panama City then to Costa Rica on May 14, 2019, my 17-year old daughter went to ER and was admitted to the hospital for emergency surgery the same day. I communicated with Expedia (purchased tickets through them). Expedia had me to send info from ho...

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6/7/2019 Eddy Ashton

Not Verified | Panama City to Toronto. The flight itself was fine. The plane was completely full, however the crew did a good job of getting out the snacks and drinks early on and then it was uneventful. My complaint is with customer service, and the seat upgrade program, that they seem to push really hard at trying to sell upg...

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5/23/2019 K Paschul

✅ Trip Verified | Panama to San Francisco. Somebody wrote about practice of overbooking. We were told that they can’t assign seats on this flight (booked months ago) due to overload. For a 7 hour flight like Panama City- San Francisco B737 800 is not capable to get enough fuel for this flight if most passengers take allowed lu...

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5/22/2019 S Beirner

✅ Trip Verified | Panama City to Mexico. This flight surprised me. Great crew onboard both flights. Good food. On time departures and arrivals. Copa should pick up its game and offer new services as wifi.

5/7/2019 Barry Bristman

✅ Trip Verified | Santiago to Toronto via Panama City. 1) When I checked in at SCL, I was told that the business lounge Copa used was at gate 12. After going through immigration and security formalities, I went to gate 12 but found no lounge. I tried to use the airport map touchscreen nearby but it was out of service. I finally ...

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5/5/2019 Jody Alcantara

✅ Trip Verified | Panama City to Boston. This has to be the best airline I have flown. From the crew to the food to the comfort, it was all 5 Star.

4/28/2019 J Keane

✅ Trip Verified | Panama to Managua. Arrived for the 3rd time in 2 months to check in at Copa at Panama airport to discover they had overbooked and bumped me off the flight. I had to wait 7 hours for the next flight. This was with a full price ticket. I fed up with Copa service (terrible), counter staff (rude and unhelpful) and...

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4/8/2019 Ilker Karakasoglu

✅ Trip Verified | Buenos Aires to San Francisco via Panama City. Garbage customer service. I am a gold Star Alliance member. Copa doesn't deserve to be in Star Alliance. The first leg of our return trip was delayed due to Copa's fault and we missed our connecting flight. Copa customer service didn't help in any way and offered n...

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4/5/2019 C Garliz

✅ Trip Verified | Washington to Panama City. Departed out of IAD - At Counter - Could not Check-in bags directly to my destination DAV, In-flight the airplane is dated and need upgrades to be consider Business class. The attendant did no mentioned where to plug electronics and there were no entertainment at all on the plane. I ...

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3/24/2019 Pierre Laville

✅ Trip Verified | Panama City to Salvador. Excellent on time performance. Friendly staff. Over-aged seats, with limited recline. No foot rests. No plugs either, a 6 hours flight might be too much for your laptop. IFE about nonexistent. Food might as well come from a local hospital. Tasteless.

3/15/2019 Hans Klamp

Not Verified | Chicago to Panama City. Writing this review after sitting on the tarmac for 1.5 hours. Pay the premium price for an airline that can afford timeliness and WiFi infrastructure. I know I will next time. I have them a 5 for actually having planes. They met the basic requirements for a 5. Remove these airline from th...

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3/8/2019 N Keenes

✅ Trip Verified | Panama City to New York. After having gone thru 2 security screeners we where herded like cattle into a small waiting area where their where not enough seats for everyone and air conditioning was not working. Very hot and unpleasant experience. I will think twice before flying Copa again.

1/9/2019 Sandra Murphy

Not Verified | Curacao to Panama. A very pleasant experience. We had a smooth flight going from Curacao to Panama. The flight was on time, more comfortable legroom than some airlines, the cabin temperature was fine and the plane did not smell funky. The flight attendants were pleasant and the restrooms were clean. We had a ham ...

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