South African Airways

3.2
398

South African Airways Fleet


489 South African Airways reviews

6/13/2019 W Porter

✅ Trip Verified | Cape Town to Sao Paulo via Johannesburg with South African Airways. Worst airline ever. Disorganized, not very clean. Very old in every way. Very noisy, seats uncomfortable, little service. Food more like coach. Can’t believe I used lots of points for this experience. Worst business trip ever. Love Africa but n...

Read More
5/30/2019 Alex K, Airbus A330-300 (333) seat 58H

Tiny legroom. Worst I’ve experienced on a long haul flight. Middle section is an inch or two better than the the side sections.

5/13/2019 D Taylor

✅ Trip Verified | London to Harare via Johannesburg. Left on time, seats uncomfortable for a long flight, but aircraft not full. Dinner served, beef stew, followed by breakfast at the end of the flight. Cabin crew disappeared during the flight. A319 from Joburg to Harare no empty seats. Served a snack which was an inedible chee...

Read More
4/24/2019 Lucie Mawby

✅ Trip Verified | London to Cape Town via Johannesburg. I just wanted to say how impressed we were with South African Airways. The staff at the check in desk and the cabin crew were very helpful, professional and friendly. The plane and its seats were very comfortable and extremely clean. This is in comparison to British Airway...

Read More
4/18/2019 P Geare

✅ Trip Verified | Johannesburg to Maputo. I like SAA, and they are always punctual. What I take exception to is their business class cabins on the A319 aircraft with 5 across seating, noticeably different to their A320s with only 4 across. SAA should not be selling the middle seat to ensure conformity. As the airline is struggl...

Read More
4/14/2019 L Dearen

✅ Trip Verified | Cape Town to George. I have never come across a more unprofessional, inefficient airline in my life. After having unplanned surgery days before my flight, I couldn't make my flight. As a result, (and including the travel insurance which I bought) I could not change my flight without paying the fee of the fligh...

Read More
4/5/2019 Dee, Airbus A340-600 (346) seat 51A

The entertainment system at seat 51 is poor. Sound is bad screen is dark and finally crashed mid flight. Luckily I had my iPad. Food is mediocre and only two meals for a 16 hour flight. You can get a sanwhich for snack jbut only if requested. Seat is outdated.

4/5/2019 Dee, Airbus A340-600 (346) seat 51A

The entertainment system at 51A is outdated. Sound system poor and screen dark and finally conkedout mid trip. Food service poor. Only 2 meals for a 16 hour flight. Headphones from the 90’s Meal inedible. You can get a sandwich fir a snack if you ask but it seemed to b a well kept secret. Flight attendants kind and did the...

Read More
3/31/2019 Abdallah E, Airbus A340-600 (346) seat 16D

This seat offers ample space for lying flat. The areas to store your items little limited but not bad, the overhead bins are very spacious. Bathrooms great too

3/20/2019 Abdallah E, Airbus A340-600 (346) seat 43K

Compared to other airlines the 33 pitch ist very comfortable. The seat ist more comfortable than other new light seats in the Industrie. In deed the plane is older than the competitors but not bad. I would book again this flight, also the staff was not that keen than others known from star alliance. Entertainment system is not ...

Read More
3/6/2019 L Marcalez

✅ Trip Verified | Sao Paulo to Hong Kong via Johannesburg. I had a okay flight from São Paulo to Johannesburg even tho the food experience was not good at all. My flight from Johannesburg to Hong Kong was canceled after we waited 3 hours inside of the plane for technical problems fixing. Apparently the aircraft had less then ...

Read More
3/4/2019 M Thompson

✅ Trip Verified | Flew New York City to Johannesburg. Overall I could not have been more disappointed in this flight and airplane. For a 15 hour flight, the majority of the headphones jacks did not work and there was no option to use different headphones. There was no way to charge devices and no offer of internet (even at a cha...

Read More
2/25/2019 Neil Jeram

✅ Trip Verified | Johannesburg to Perth was a mirror image of of the outbound. Hardly surprising since it was the same aircraft. Friendly crew and everything pretty much on the dot. Improvements? Firstly the quality of F & B. Par for the course but what about adding say a fiery Durban chicken curry to the mix? Something which s...

Read More
2/25/2019 Neil Jeram

✅ Trip Verified | Perth to Johannesburg. This was by far the most economic way to get to Johannesburg from Sydney. Qantas, my usual rise, was roughly double for direct service. Flying to Perth first with Virgin meant all my check in and boarding cards were issued in Sydney. Not having any checked baggage meant a clean passage t...

Read More
2/21/2019 N Galpin

✅ Trip Verified | London to Cape Town via Johannesburg. Bearing in mind previous reviews it was with some trepidation that we boarded SA235 on 5 Feb. However we were very pleasantly surprised. The flight took off only 5 minutes late and arrived 30 minutes early. The plane was pretty new, the cabin was bright, cheery and the cre...

Read More
2/21/2019 Paul Vingoe

Not Verified | Port Elizabeth to London via Johannesburg. Another excellent journey. Both flights on time, both planes almost new with bright cabins, great crew and great food. SAA are a revelation compared to BA.

2/12/2019 SeatGuru User, Airbus A340-600 (346) seat 73D

I had this seat for both JFK to Joburg and return - I wasn't charged extra for this extra legroom seat, it is narrower, and close to the rear bathroom and galley, the crew tend to be chatty during the flight and congregate in the galley

2/12/2019 SeatGuru User, Airbus A340-600 (346) seat 73D

the seat has extra legroom as there is no seat in row 72 in front of it BUT it is narrower as the armrest has the tray table and video monitor, the plug for the audio headphones jammed into my leg and I had to hold it in just right to hear the sound, Good for legroom but a narrow seat and tight fit - No extra charge either!

1/17/2019 Marius Kotze

✅ Trip Verified | Johannesburg to New York. We followed the normal reporting process and e-mailed SAA two weeks ago with no response. We reserved 3 seats for the trip going to New York and our return flight back to JHB. Before boarding this flight I phoned SAA and raised my concerns about on board entertainment systems being fa...

Read More
1/16/2019 Hans van Bergen

✅ Trip Verified | Johannesburg to Lodon. We booked the flight and also made advanced seat selection seats 55H and 55 K (more leg space) on 3d of August. Reason is that I am 1,90 m long. On the flight SA 234 on Friday the 11th from Johannesburg the airline has changed the type of airplane. They did not inform us before by e-mail...

Read More