Lufthansa

3.5
1,518

Lufthansa Fleet


2146 Lufthansa reviews

5/8/2019 Nsoh M, Boeing 737-700 seat 18J

Distinguished services and oustanding services offered to valuable customer, ET making Africa proud. Recommended without any reservation

5/8/2019 Stina Rutgersson

✅ Trip Verified | Landvetter to Milan via Frankfurt. Lufthansa is always the company I prefer to fly with. Today I arrived to Milano and flew with Lufthansa. I mentioned to the Flight crew that I hade a fear of flying and that I wished to sit beside my boyfriend since I got a new seat number just before we boarded the aircraft....

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5/8/2019 W Sayene

✅ Trip Verified | Bangkok to Luxembourg via Munich. We booked a flight directly with Lufthansa on January 1st 2019. As this is a long flight we choose the airplane (wanted newer aircraft for more comfort) and to pay for a premium economy seat to have extra leg room and to be able to choose a window and isle seat so as to have n...

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5/5/2019 Abdallah E, Airbus A340-600 (346) v1 seat 22H

seat was way to firm/rock hard. The partition between Business and Premium Economy squeaked and rattled the entire flight, very annoying. Very little leg room for expensive upgrade. This old AB340 needs to be retired by Lufthansa. The B747-8i is much more comfortable.

5/4/2019 Abdallah E, Airbus A380-800 (388) seat 1A

It was the most modern seat ever. Very spacious and had extra leg room since I was in row 1. Great crew and great food!

5/4/2019 Abdallah E, Boeing 747-8 (748) seat 7

It was comfy, I did not find a problem seated close to the Galley.

5/2/2019 Egle Kubiliute

✅ Trip Verified | Vilnius to Singapore via Frankfurt. Flight crew are very professional. I really got all their attention and help. One of the best experiences so far. Touch screen TVs are very old. It was extremely annoying to use them. Moreover, it may bother the person sitting in front of you (or you may be the one who is bo...

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5/1/2019 T Irving

✅ Trip Verified | I was flying from Canada to Ukraine and my last transfer destination was at Frankfurt. At Lufthansa the customer service is very poor. First of all, I was very disappointed because when I got to my seat I couldn't find any space where I could put my carry on luggage, all space was full with luggage of people th...

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4/30/2019 Franz Koepernik

✅ Trip Verified | MUC-MAD return. Excellent value for special business class fare: Fast check-in (without any queue) at MUC as well in Madrid. Excellent male pursers in business section on both sectors. Menu card provided and selection of 2 warm meals on each way! Food really tasty and plenty! Fast luggage delivery especially i...

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4/28/2019 R Merton

✅ Trip Verified | Prague to Frankfurt. Incredibly rude at gate. Took my carryon claiming it was oversized. Did not care that I was traveling internationally and needed items in the bag. Not customer friendly at all.

4/25/2019 Ben B, Airbus A320 (320) v2 seat 31C

LH833 26th of april, flight is full and handluggage and trolley needs to be stowed under the chairs which leaves absolutely no leg room. Luckly its a short flight, with the knees in my neck

4/23/2019 C Balvane

✅ Trip Verified | Frankfurt to Valencia. I have been flying with Lufthansa for the past 10 years regularly (at least 3 times a year) and always very satisfied with their service, so even though Lufthansa is more expensive than low cost companies, I pay the extra money. But last time it was quite different. Lufthansa direct fli...

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4/22/2019 Abdallah E, Boeing 747-8 (748) seat 28K

This my be "economy premium" but it is a horrible seat! It was so tight I couldn't even read a magazine!

4/22/2019 Abdallah E, Bombardier CRJ900 seat 5D

With the engines of the aircraft at the rear, the cabin further up is notably quieter. Seats are actually more comfortable than the super-slimline NEK seats in the mainline LH fleet. Overhead compartments are small so roller and larger bags will be checked at the gate.

4/22/2019 Elena Pavel

Not Verified | London to Vienna via Frankfurt. This review is for Mrs Darr from Lufthansa Customer Service in Frankfurt, a great person who did everything that was in her powers to help one of my friends change his flight only because the police in Frankfurt don't really know the law and didn't want to let 3 people go through p...

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4/22/2019 Peter Ries

✅ Trip Verified | Munich to San Francisco flight was delayed by almost 3 hours due to technical issues. Information was anything, but forthcoming. The replacement aircraft had issues with the entertainment system and power-outlets at the seat. Several restarts of the systems were executed but to no avail. The inflight crew trie...

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4/22/2019 Peter Ries

✅ Trip Verified | I flew on an A380-800 from San Francisco to Frankfurt in the upper deck rear economy class compartment (rows 95-99) During boarding and the meal services one single flight attendant works these 5 rows by herself. In between services she has other duties on the lower deck and this section goes unattended for. E...

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4/21/2019 Mrinalini Ahuja

✅ Trip Verified | Rome to Mumbai via Frankfurt. The flight from Rome to Frankfurt was late by 20-25 mins. The ground staff did not ensure that the passengers having connecting flight with very little transfer time left reached on time and could skip the line. There was a long queue at immigration. The ground staff didn't help th...

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4/20/2019 Jorgen Aberg

✅ Trip Verified | Copenhagen to Washington via Frankfurt. Flew the same route in Nov 18, and was pretty impressed. However, today’s performance was far from stellar. First of all the LH website is probably from the 1980’s, because it sure feels that way when using it. The long-haul flight was very average, to be generous. IFE d...

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4/19/2019 S Gethin

✅ Trip Verified | I did a return flight from Dublin to Cape Town via Frankfurt. On both outward and return all flights were excellent. I flew Economy on all 4 flights. I booked and paid extra for my seat which was 16k on the outward journey from Frankfurt to Capetown and 16A on the return to Frankfurt. This row was directly beh...

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