Turkish Airlines

Fleet


Customer reviews

7/8/2019 Benjamin Weinstein

✅ Trip Verified | Istanbul to Bangkok. We booked this flight as part of an itinerary to use the Touristanbul service. Every single communication we had with Turkish Airlines was cryptic and baffling including email exchanges with the hotel desk, the Touristanbul desk, and the feedback desk. They were unable (incapable?) to prov...

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7/7/2019 Fatih Ayoglu

✅ Trip Verified | Istanbul to Bodrum. Terrible airline service. Due do operational reasons we have missed our flight which we have checked in. THY has extorted $180 from us and threaten us to cancel our rerun flight to BHX if we don’t pay this money and fly to Bodrum. They rejected to issue me a new ticket only for this leg whi...

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7/6/2019 Wesam Alwahedi

Not Verified | My transit stop in Istanbul which was 1.5 hours according to my ticket. We discovered in the airport that our trip was cancelled and we have to wait extra 9 hours for the next plane. The customer service mentioned that this is the rule in Turkish Airlines, as they have the right to change the time of their trips ...

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7/5/2019 J Deakin

✅ Trip Verified | Manchester to Ercan via Istanbul. Check-in & boarding at Manchester no issues efficient as usual The lounge used in Manchester is the Aspire by swissport - overcrowded, noisy and very poor selection unless you choose to pay for certain drinks. Avoid if possible or book the 1903 lounge, free flowing champagne a...

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7/5/2019 Zainul Hararwala

✅ Trip Verified | They cancelled the flight from Kayseri to Istanbul. Upon calling their customer care services, they informed me that their servers were down and need to call them later. In the next 1 hour, I called them 3 times to get the same reply (their calls are chargeable). I had to book another flight on my own to reach...

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7/4/2019 Pavel Tretiakov

✅ Trip Verified | Kiev to Bamako via Istanbul. The most horrible experience among all the airlines I have ever used. Three days have already passed since airplane landed in Bamako and my luggage still was not delivered. Apparently, air operator abuses the scarce number of flights available in the indicated direction and substit...

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7/3/2019 B Westphal

✅ Trip Verified | Absolute chaos from start to finish. A surreal experience. There was so much wrong but I want this review to be short. The flight left an hour late. The boarding process was chaos. I was brought a meal that had already been opened and reclosed, and was missing the plastic covers (i didn't eat it). We booked thi...

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7/1/2019 Rosalba Santoro

Not Verified | Kuala Lumpur to Dubrovnik via Istanbul. Worst airline and extremely poor customer service. Our flight was cancelled due to high winds. This is understandable. Safety first, but we were told to collect our luggage, then go back and line up at the counter. Stop, you must collect your luggage. No communication about...

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6/26/2019 J Phelan

✅ Trip Verified | Amsterdam to Istanbul. Check-in was very convenient and fast. The flight departed on time and the seats of the former Kingfisher Airlines plane were quite comfortable with decent legroom. Turkish Airlines has two of these ex Kingfisher planes in its fleet which have a different entertainment system, which has ...

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6/23/2019 Bushra Zaman

Not Verified | Montreal to Istanbul. My wife and kids were travelling via tk 36 on 16th June, boarding time 930 pm, around 10:00 pm it was announced due some technical problems flight was delayed by a day, new departure is 8 pm next day. Local passengers were asked to collect the luggage and come back again tomorrow. I went to ...

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6/17/2019 Muaz Bayrakdar

✅ Trip Verified | Beirut to Istanbul. I wanted to change the date of my flight from 22:05 16\6\2019 to 15:55 at 16/6/2019 - it's on the same day just a small change between hours and there were free seats in both planes. They wanted 126$ for the change fee, and it's a very huge number for a small change, I'm not satisfied for t...

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6/14/2019 Mohamed Ramadan

✅ Trip Verified | Alexandria to London via Istanbul. Flight delayed one hour from Alexandria had to run to catch the connecting flight in Istanbul which was at the other side of the airport. In the return flight, it was delayed by more than an hour and a half in London and had also to run to catch the returning flight to Egypt....

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6/11/2019 U Cayanik

✅ Trip Verified | My flight from Istanbul to Bodrum was very pleasant. Aircraft was a B738 equipped with in flight entertainment, and with pretty comfy seats with a nice legroom(I'm 1.84). Unlike what most people claim experience taxi duration to runway 34R (which is the farthest runway from the terminal) was 15 minutes and we ...

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6/11/2019 U Cayanik

✅ Trip Verified | My flight from Istanbul to Bodrum was very pleasant. Aircraft was a B738 equipped with in flight entertainment, and with pretty comfy seats with a nice legroom(I'm 1.84). Unlike what most people claim experience taxi duration to runway 34R (which is the farthest runway from the terminal) was 15 minutes and we ...

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6/10/2019 William Aston

Not Verified | Johannesburg to Toulouse via Istanbul. Seats comfortable without being luxurious - Economy after all. Food good but airline should stay away from omelets as bland and runny! Cabin crew very efficient but no smiles - rather this than cheerful incompetents. Staff at Toulouse airport excellent. New Istanbul airport ...

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6/10/2019 William Aston

Not Verified | Johannesburg to Toulouse via Istanbul. Seats comfortable without being luxurious - Economy after all. Food good but airline should stay away from omelets as bland and runny! Cabin crew very efficient but no smiles - rather this than cheerful incompetents. Staff at Toulouse airport excellent. New Istanbul airport ...

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6/9/2019 Liza Jimenez

✅ Trip Verified | Istanbul to Dubai. During our trip with horrible airline they managed to try their absolute hardest to downgrade our full fare business tickets to economy 3 times until they succeed. First from Istanbul to Bodrum “sorry were over sold you and your whole family are going in economy,” followed by Bodrum to Istan...

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6/9/2019 Fazli Khan

Not Verified | New York to Istanbul . I flew for the first time with Turkish Airlines and they lost my baggage since Feb 18th, 2019. I have filed a claim and made numerous phone calls as well. And they still haven’t found my baggage nor gave me any compensation for it. It has been over 4 months. The flight seats were also very ...

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6/9/2019 Fazli Khan

Not Verified | New York to Istanbul . I flew for the first time with Turkish Airlines and they lost my baggage since Feb 18th, 2019. I have filed a claim and made numerous phone calls as well. And they still haven’t found my baggage nor gave me any compensation for it. It has been over 4 months. The flight seats were also very ...

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6/9/2019 Liza Jimenez

✅ Trip Verified | Istanbul to Dubai. During our trip with horrible airline they managed to try their absolute hardest to downgrade our full fare business tickets to economy 3 times until they succeed. First from Istanbul to Bodrum “sorry were over sold you and your whole family are going in economy,” followed by Bodrum to Istan...

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