Singapore Airlines


Customer reviews

8/5/2019 P Bardanto

✅ Trip Verified | Singapore to Surabaya. I always fly Singapore airlines for work, and it has been getting worse by the day. The flight is perpetually delayed. It seems like they do not have a good concept of punctuality. In addition, cabin crew are average in terms of service and pleasantness. the hard product in itself is not...

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8/3/2019 Abdallah E, Boeing 777-300ER (77W) Four Class seat 33C

Very comfortable seat but quite a hike to the toilets

8/3/2019 Eugene Lim

Not Verified | Singapore to Beijing in economy class and the A380 I took was only a 75% retrofitted plane (Econ Class left out). The seats, toilets, catering was ok but the crew seemed to be quite inattentive and the economy class on that A380 was old and shabby. Other than that, food seems to be great but my flight had a 30mi...

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7/31/2019 Abdallah E, Airbus A380-800 (388) v2 seat 44A

The window seat isn't quite like a window seat. You're given two windows. The first window is basically where your tray table extends out of making it hard to see out of. The second window is exactly where your seat is positioned. The wings obstruct much of your view. Pleasantly quiet nonetheless.

7/30/2019 Michael Schade

✅ Trip Verified | Bangkok to Istanbul via Singapore. BKK to SIN on a newish B789 with a great new Business Class seat; comfortable and great IFE with a large HD touchscreen screen. Lounge in Singapore a rather mediocre experience, overcrowded with average food offerings. SQ lounge in BKK was much better. The big disappointment ...

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7/29/2019 L Xin

✅ Trip Verified | Melbourne to Beijing via Singapore. Overall great experience and Singapore definitely have satisfied us. Upon boarding a hot towel was served. The seat was quite soft, reasonably wide and the legroom was above average. Two full meals were provided on the Melbourne to Singapore sector which was some of the high...

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7/28/2019 Francis Wong

✅ Trip Verified | Singapore to Bangkok return. In the past 10 year or so, we can clearly see many once premium airlines in the world have to resort to cost cutting, due to keen competition from low cost carriers and many other factors. Haven't not been on economy class of Singapore for quite some time, I decided to try it for i...

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7/28/2019 C Kardikra

✅ Trip Verified | Sydney to Delhi via Singapore. Amazing airline. Excellent customer service. Good food. But cannot understand how this, one of the best airline in the world, has ignored the plight of thousands of travellers who order special meal for so long. The problem is neither with the food nor the service standard of the...

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7/25/2019 John Mathiopoulos

Not Verified | Such terrible service from the outset! After making the booking which included a code share arrangement for 2 adults with an infant, everything started well with a bassinet being requested. From that point I had to call at least four times with apparent issues with the names on itinerary even though they were cor...

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7/23/2019 Abdallah E, Airbus A350-900 (359) v1 seat 40G

All aisle seats are pretty good, I sat in 40G from LAX-Sing, fantastic service and comfort, for 17 hrs....From Sing-LAX, all i could get was 41E middle seat, not too bad but a little difficult to get out to the restroom. And food service was absent for 12 hrs or so after post takeoff meal, no biggie but I was hungry.....Entertai...

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7/20/2019 Abdallah E, Airbus A380-800 (388) v3 seat 41H

I paid extra legroom fee for 41H for London to Singapore sector SQ317. It is a terrible seat as each time I stretched my legs out passengers leaving the toilet or flight attendants leaving the galley tripped over my feet. In the end I gave up. I certainly did not get what I paid for.

7/19/2019 John Forth

✅ Trip Verified | For about 40 years my wife have used business class (including Singapore Airlines many times) for international travel;. On 6 July 2019 we flew Business Class, Brisbane to Singapore on SQ 246. For this Flight, Cabin Crew were excellent, food was very good, cabin was very clean. Seats were very wide. However, f...

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7/18/2019 H Meares

✅ Trip Verified | Munich to Singapore. Simply the best! Singapore Airlines really delivers a best-in-class experience – seat, food, and entertainment were all fantastic. But where SQ really stands out is service; I've never seen cabin staff put in such dedication and professionalism: they remembered passenger preferences and na...

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7/15/2019 Vita Westerhout

✅ Trip Verified | Jogjakarta to Amsterdam via Singapore. Good aircraft and amazing cabin crew service. I got a special assistant because I flew myself carrying 1 baby aged 6 months and 1 child aged 4 years. it was amazing for me to feel service in the air that I had never received before. While I was carrying a baby, there was ...

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7/14/2019 Abdallah E, Boeing 777-300ER (77W) Four Class seat 55G

This otherwise satisfactory seat does not have an overhead locker. (Cabin staff could/would not tell me what might be in that space, to which there appeared to be no access from within cabin.)

7/14/2019 Keith Tong

✅ Trip Verified | Bangkok to Singapore. Originally booked onto a later flight which was to be operated by a B777, but was offered an earlier option when I checked in rather early. So ended up flying on this B787, which didn't have a first class but only business and economy. Food was quite good - Choice of prawn noodles or omele...

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7/13/2019 P Larsten

✅ Trip Verified | Zurich to Singapore. Overall a good flight. Our overall impression was pretty good. The crew was polite but seemed disorganized. The quality of the food was reasonable. We ordered via book the cook but the main meal was served lukewarm and the meat was very dry and hard. My husband was offered a dessert, I had...

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7/11/2019 Abdallah E, Airbus A350-900 (359) v2 seat 11K

Overhead lockers above seat 11K are for operational use only. [Aircraft Reg: 9V-SHB].

7/11/2019 G Finn

✅ Trip Verified | Paris to Singapore. The cabin of SIA A380 looks a little shabby & old especially the cushion cover. May needs some refurbishment if the aircraft will still be service for another decade.

7/9/2019 Guido Bornemann

✅ Trip Verified | We flew Johannesburg to Singapore on SQ479 on July 7th in Business Class and experienced the worst most arrogant crew ever. I travelled with my wife and 2 Daughters (2 and 4 years old) and we were assigned seats 19F and 20D and F. As the seats are very closed, we would have preferred to sit all in one row, so ...

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