Neos is an Italian airline in the Alpitour World group, established in 2001. Its first flight departed Milan Malpensa for Senegal on March 8, 2002. It operates from Malpensa, Verona, Bologna and Rome, using Boeing 737 aircraft on shorter routes and 787-9 aircraft for long-haul flying.
Choose your aircraft to explore the Neos seat maps listed below.
For a booking made directly with Neos, choose during purchase or through My Booking using the reservation number and surname, up to 96 hours before departure. You can also request help through the airline’s chat. For tour operator or agency bookings, contact that seller. Seat selection is also available during web check-in or at the airport, subject to availability. A particular seat is not guaranteed and may be changed.
Request assistance when booking or at least 48 hours before departure through My Booking or chat; agency customers should contact their agency. Specify your mobility and seating needs. Passengers requiring assistance cannot use online check-in. Seats are assigned at the airport, outside exit rows; Neos makes reasonable efforts to seat a companion next to or near you without an additional seating charge.
Contact Neos through chat to arrange an adjacent extra seat, or ask about a higher cabin class if available.
Send device details to Neos for approval at least 72 hours before departure. Its width must not exceed 40.5 cm. Use is restricted to aft Economy window seats unless Neos permits another location, excluding exit rows and the rows immediately before or after them. An accompanying adult over 18 who is able to help must sit beside you and install and secure it. Bring the manufacturer’s instructions and keep the aircraft lap belt fastened.
A bassinet can be requested at booking for a child under two weighing no more than 12 kg, subject to confirmation. Its dimensions are 76.20 × 38.10 × 20.32 cm. It is free except on flights where it is linked to Economy Extra seats. Operational changes may prevent provision.
